nq
Easy experience
Thanks for the experience
Response from My Supplement StoreFeb 24, 2017
Any reason we didn't provide 5 star service?

MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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nq
Thanks for the experience
Response from My Supplement StoreFeb 24, 2017
Any reason we didn't provide 5 star service?
tc
i order from here quite often and i never get discounts and if i do its after i place an order and its for something specific that i dont use
Response from My Supplement StoreFeb 17, 2017
Are you signed up for our emails? We do coupons and discounts a couple times each month.
Anthony D.
i was sent the wrong product in my order other than that delivery was fast
Response from My Supplement StoreJan 13, 2017
Hi Anthony - We will be contacting you shortly if we didn't already replace the product for you.
Robert K.
Shipping was horribly slow. I've had items shipped from Oregon to PA in half the time paying the same ship rate.
Rosie R.
Love the product n the price was fair. My only bad thing is that I chose a certain flavor n received another flavor that was a bummer I really like sour gummy bear and had to settle with pinapple mango. Ps didn't receive any samples don't know if u guys do that but ya
Response from My Supplement StoreDec 5, 2016
We apologize about that. Next time, please contact us right away and we will reship you the correct flavor. With the samples, I will also be sending you a sample bag :-)
Timothy G.
I'm sure the products will be great, but twice they changed the delivery date for my order and what was supposed to be a 3-5 day delivery time turned into a 3 week wait.
Response from My Supplement StoreNov 28, 2016
Hi Timothy, We do apologize about that. With one of the products you ordered, it did state it could be up to 2 business days before it shipped. Also with Veteran's Day, the post office was closed which backed up everything further. If you can give us another chance, we would love to make it up to you. Just email us at [email protected]
Charles H.
Prompt quick process minus the length of shipping.. Some reason it was held up and was 4 days longer than was told. When I received package quest bar boxes were damaged. Everything was in the box just not packaged properly. Will continue to order from you guys. Thank you for listening
Response from My Supplement StoreNov 28, 2016
We are sorry for the issue you had. We are glad you will continue to be a customer!
Tony D.
The website doesn't accurately show what they actually have in stock. When I ordered product said low stock. After waiting 2 days I was told it was out of stock. Checked website for other flavors available and site reflected there were others available. Asked to just get a different flavor and was told everything was actually out of stock. This was my first time using this site not sure if I'll use again
Response from My Supplement StoreOct 26, 2016
Hi Tony - We do apologize about the confusion, low stock is when we have 1 left, but looks like an order was placed just before you, which is why we ran out of stock. 99% of the time this doesn't happen, but because it was limited inventory, we do apologize again. I will be emailing you with a coupon code for your next order with us for this confusion.