Hansel J.
Poor product quality and poor customer service
I have contacted the customer support team 6+ times. I sent them a professional digital photo taken at my wedding. The quality of the print on the music box was horrible. The photo is so light we look completely washed out. I asked for a replacement and they did not send it. I asked for a refund multiple times and they have not refunded me. This is a poor quality product! Customer service does not understand issue resolution and is not interested in assisting with resolving this issue. Beware! Poor product quality and poor customer service!




