Tara M.
The first thing i ordered came out…
The first thing i ordered came out TERRIBLE and looked nothing like the person I was ordering the gift for. It was for my dad for Father’s Day and what they sent me looked nothing whatsoever like the picture it was an embarrassment and I couldn’t have ever given it to him. So I wrote customer service and was pretty upset given the price tag of the item and that it was a gift I couldn’t give him now. Customer service did reach back out to me and offer me a quarter of my money back or a whole new item. I obv picked a new item rather get back like nothing. I sent them a new picture and they made me a new one that actually looked like 80% better than the junk they originally sent. So I will say customer service is great at this company. It was great they gave me a new item it just stunk that I couldn’t give it to my dad on Fathers Day Very happy with the new item. That is why I gave 3 stars. They did rectify it but I shouldn’t have ever been sent such junk to begin with.
Response from MyspotifyplaqueJul 31, 2026
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.




