MyspotifyglassReviews of myspotifyglass.com

No notification about delivery, you just wait and prey it arrives and when it did arrive it was all had hand marks and scratches all over the glass Wouldn’t recommend at all

I have been waiting for my package for over a month now, and I still haven't received it. Delays in international shipping are not unheard of — but what makes this experience absolutely terrible is the completely dysfunctional communication process that followed. Over the past month, I received 29 automated emails repeatedly telling me that my customs clearance code was incorrect. These emails were clearly generated using some Gen AI automation, with no actual human intervention or meaningful review of my case. In response, I have provided my correct clearance code and my full address more than ten times. Let me be clear: I have only one clearance code, which I have successfully used to receive dozens of international shipments from Amazon, AliExpress, and other global retailers without any issues. My address has never caused any issues in any previous shipments. This was, without a doubt, the worst customer experience I have ever had. To make matters worse, this company has absolutely nothing to do with Spotify, even though they try to create the impression that they are connected. They also charged me an additional fee under the name of "VIP service," which was supposed to cover shipping-related processes. Yet despite this so-called VIP treatment, they have spent over a month failing to process my shipment — all because they keep insisting there is a problem with my completely valid customs clearance code. This is incompetence at the highest level, and I would strongly advise anyone considering using this service to stay far away.

Packaging and shipping took a long time, then was delayed 5 extra days. The card they offered for $4 was a 2"x2" card, definitely not worth the cost. I ordered the Fridge Beats. It's made to be a magnet on the refrigerator. The magnet is not strong enough to hold the player or most of the records to the frig. It's a cute idea but not worth the cost.

I am very frustrated with this company and I would not recommend ordering anything from them! I ordered the cute "song" magnet over 6 weeks ago to give as a Valentine's Day gift and on top of taking a very long time, it was also never delivered. I reached out to the company simply just asking for a replacement item and they refused to help me because they said the item was delivered when in fact it was not!

The products I received were good. I was actually surprised at how much I loved the music box. However, I ordered these for my husband for valentines day. I paid for expedited service and it still took over a month for them to arrive so obviously my expedited service meant nothing. Then one of the products I received was misspelled. I contacted customer service who said they could remake it at a cost of $7.99 to me. When I said that was unacceptable as it was not my mistake, I wanted a remake at no charge or a full refund. I never heard from them again. I have sent multiple emails and messages with no reply. Do not order from this company, if you do, you run the risk of paying for something that isn't even right!

Ordered a glass Spotify calendar. When my wife removed the protective film, it had a scratch on it. Sent email to them and a photo and I got a few emails from them requesting a photo of the box and a before and as after protective film photo. Why would I have taken those if we didn't assume anything was wrong with the glass. Since I responded to them and asked what else they can do, I've gotten no response. Customer service not good, no replacement or refund, and no more emails replies. Go somewhere else where they will actually help the customer if something were to go wrong. Or takes lots of photos as you open. Unfortunate because my wife liked the overall gift. I will not be a repeat customer here.

No reponse. Its been more than 15 days, no update on my order, I have emailed multiple times, zero response

This website/company sucks. Do NOT buy anything from them. They are a scam and whoever works for them are terrible people. They should be ashamed of themselves. AWFUL. Tell everyone not to order anything from them. They are scammers.