MyronReviews of myron.com

I made an order on 7/28/26 and have not received it yet!!

The customer service was 5 star but the product was bad. Several pens came with missing parts. There was parts of the pens laying in the bottom the box. Some pens we had to put together other we couldn’t use because of missing parts. I’ve ordered from Myron on a yearly basis for many years and never received a bad product until this order

I'm disappointed to create this review but I believe in honesty and transparency. I submitted a rush order on 6/19 for delivery 6/23 based on what your company said was possible and within your rush order standards. I completed/approved the proof at the time of the order. I have an event today 6/24 that I was expecting to have the items for. After calling this morning when the order wasn't delivered on 6/23, I was informed it was still in the art department for type set. Abner was very apologetic but that doesn't resolve the fact I paid for a rush order nor did I receive any communication it would not be delivered on time. The best Abner could offer was a proof as soon as we ended the call and earliest delivery on 6/26. That was more than half an hour ago and I still have not received the proof from Abner or confirmation that the order will indeed be here by Friday the 26th or any offer to adjust the rush order payment I have already paid. After using Myron for more than 6 years for 2 other companies we have owned, I am deeply saddened by this experience. At the very least I should be refunded the rush order set up fee. I pray this really was a fluke and no one else experiences this issue especially with a new business that you are wanting to promote.

Our company is a long-time customer[several years] and have spent thousands of dollars purchasing their products. We have always had a track record of prompt payment of any invoice we received. This year we received a collection notice that was initiated by Myron Corp for non-payment of an invoice from last year[6 months prior]. We received NO notice from Myron at all-just a collection letter from an outside company. We contacted Myron to see what was wrong and finally they admitted that they had changed their accounting system and that our timely payment[although received and deposited] fell through the cracks and was not credited. We are still trying to get the collections company to acknowledge this and purge this from our company's record. We are happy with the quality of the products.