Kristen
We had zero issues flying after having…
We had zero issues flying after having our dog certified, everything cane in the mail very quick!

For 10 years, TheraPetic® Healthcare Provider Group has been the trusted nonprofit network for Service Dog and Support Animal documentation across the United States and Canada — serving over 50,000 individuals since 2016, all with pricing that has never increased.Founded by Dr. Patrick Fisher, PhD, NCC, whose doctoral research validated support animal intervention for anxiety, TheraPetic® operates as a network of 11+ independently incorporated 501(c)(3) nonprofit organizations. Every evaluation uses HIPAA-compliant clinical assessments reviewed by Licensed Clinical Doctors — not a chatbot, not a form, not an algorithm.Our three-step process is designed to be fast, compassionate, and clinically sound: complete a free 3-minute anonymous screening, receive an instant review, and get your documentation the same day. No unnecessary hoops. No hidden fees.In 2026, we're proud to mark our 10-year milestone with the launch of TheraPetic® App 3.0 — available on Apple App Store and Google Play — bringing our full documentation platform, HANK AI assistant, and client dashboard directly to your phone. We also launched a fully redesigned client experience at go.mypsd.org, making it easier than ever to access, manage, and renew your documentation.We're not a subscription service. We're not a tech startup. We're a mission-driven nonprofit that has spent a decade earning the trust of real people navigating real challenges with their animals. Every review on this page reflects someone whose life we were honored to be part of.Questions? Reach us anytime at [email protected] or visit mypsd.org.
mypsd.org (mypsd.org) has 188 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 163 reviews with 5 stars · Clear filters
Kristen
We had zero issues flying after having our dog certified, everything cane in the mail very quick!
Jenn
I had so much trouble getting everything finalized and this company is fantastic after all my questions and emails, they are more than patient.
Amanda M.
I had a few questions at the beginning, and all of them were answered right away. I had emailed a few other websites and never received a response. This process was quick and easy and they link you with a Clinician in your area. Thank you so much for your fast responses and all your help getting me this letter. I can now fly comfortably with my dog!
Alexus L.
Great !! , Needed additional information after i received the last and they were able to do it & send it back the next day
Lisa W.
Until I found TheraPetic I was struggling to find a doctor that would write the ESA letter for me to have my Conour Tango documented as a ESA. Within moments of accessing the website my sweet baby Tango was legal. I can now have him with me in social interactions as well as anything else I may need to do where he helps me through the situation. None of my doctors who I see regularly would help me with my letter. Tango and I would like to say thank you. Between TheraPetic and Tango I'm almost back to my old self in public and private.
Corey C.
Quick response to questions and amazingly easy to work with.
Response from mypsd.orgOct 10, 2018
We appreciate your wonderful review and are always here to support you with any issues, concerns, or questions.
Dianne
Fast and efficient.
Response from mypsd.orgOct 10, 2018
We appreciate you taking the time to review us. Please let us know if you need any further assistance.
Linasc
Very professional and efficient.