Josh H.
Note is official and authentic
Note is official and authentic
Response from mypsd.orgFeb 14, 2019
Thank you for taking the time to review us and for your continued support.

For 10 years, TheraPetic® Healthcare Provider Group has been the trusted nonprofit network for Service Dog and Support Animal documentation across the United States and Canada — serving over 50,000 individuals since 2016, all with pricing that has never increased.Founded by Dr. Patrick Fisher, PhD, NCC, whose doctoral research validated support animal intervention for anxiety, TheraPetic® operates as a network of 11+ independently incorporated 501(c)(3) nonprofit organizations. Every evaluation uses HIPAA-compliant clinical assessments reviewed by Licensed Clinical Doctors — not a chatbot, not a form, not an algorithm.Our three-step process is designed to be fast, compassionate, and clinically sound: complete a free 3-minute anonymous screening, receive an instant review, and get your documentation the same day. No unnecessary hoops. No hidden fees.In 2026, we're proud to mark our 10-year milestone with the launch of TheraPetic® App 3.0 — available on Apple App Store and Google Play — bringing our full documentation platform, HANK AI assistant, and client dashboard directly to your phone. We also launched a fully redesigned client experience at go.mypsd.org, making it easier than ever to access, manage, and renew your documentation.We're not a subscription service. We're not a tech startup. We're a mission-driven nonprofit that has spent a decade earning the trust of real people navigating real challenges with their animals. Every review on this page reflects someone whose life we were honored to be part of.Questions? Reach us anytime at [email protected] or visit mypsd.org.
mypsd.org (mypsd.org) has 188 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 163 reviews with 5 stars · Clear filters
Josh H.
Note is official and authentic
Response from mypsd.orgFeb 14, 2019
Thank you for taking the time to review us and for your continued support.
Happy C.
Very pleased with the service! I recommend them without hesitation!!!
Response from mypsd.orgFeb 14, 2019
We appreciate your review and your kind feedback.
Lisa H.
TheraPetic is A+ in my books. After many tragic events in my life, my pet helps me be the best person I can be. He gives me strength I never thought I had and comforts me when I need it. TheraPetic also specialized my travel letter for our ferry system so we can travel together. Thanks to TheraPetic, I have my confidence and independence back.
Response from mypsd.orgFeb 14, 2019
Thank you for this wonderful review. We are excited that you had a great experience with us.
Jasmine
This has been a wonderful experience. TheraPetic is a professional and trustworthy organization. Their customer service went above and beyond to help me with any questions I had about my order. They were courteous and replied almost immediately to my email inquiry. If you are in need of an ESA this is the site and organization you should be using. Moreover, I also wanted to note that as a Canadian there were Q&A's and certificates applicable to Canadian's which made navigating these waters much easier.
Response from mypsd.orgFeb 14, 2019
We cannot thank you enough for sharing this wonderful review and your experience with us. Your support and feedback is vital to our success so thank you!
Elizabeth C.
They’re amazingly helpful. Richard is the best!
Response from mypsd.orgFeb 14, 2019
We appreciate your wonderful review. As you know, we are always here to support you and answer any questions you may have.
Cindy S.
This process was easy stressless and helps with the anxiety of going somewhere to get it done. Thank you.
Response from mypsd.orgFeb 14, 2019
Thank you for taking your time to review us and for your continued support. We are glad that you had a stressless experience!
Katalin S.
I am grateful that TheraPetic exists. A noble organisation which helps the emotional and physical needs of a person.
Response from mypsd.orgJan 15, 2019
Thank you for taking the time to review and support our efforts. We are delighted to learn you had a wonderful experience with our service. Please let us know if you ever need any additional assistance.
Michel G.
The service is great and all was easy to understand.
Response from mypsd.orgJan 15, 2019
We really appreciate your kind review and feedback, which helps us improve. While you did give us 5 stars, we are always striving for excellence, so please let us know if you ever need any additional support.