Fereshteh A.
Flawless service
Flawless service. The cheapest one out there. Very responsive customer service.

For 10 years, TheraPetic® Healthcare Provider Group has been the trusted nonprofit network for Service Dog and Support Animal documentation across the United States and Canada — serving over 50,000 individuals since 2016, all with pricing that has never increased.Founded by Dr. Patrick Fisher, PhD, NCC, whose doctoral research validated support animal intervention for anxiety, TheraPetic® operates as a network of 11+ independently incorporated 501(c)(3) nonprofit organizations. Every evaluation uses HIPAA-compliant clinical assessments reviewed by Licensed Clinical Doctors — not a chatbot, not a form, not an algorithm.Our three-step process is designed to be fast, compassionate, and clinically sound: complete a free 3-minute anonymous screening, receive an instant review, and get your documentation the same day. No unnecessary hoops. No hidden fees.In 2026, we're proud to mark our 10-year milestone with the launch of TheraPetic® App 3.0 — available on Apple App Store and Google Play — bringing our full documentation platform, HANK AI assistant, and client dashboard directly to your phone. We also launched a fully redesigned client experience at go.mypsd.org, making it easier than ever to access, manage, and renew your documentation.We're not a subscription service. We're not a tech startup. We're a mission-driven nonprofit that has spent a decade earning the trust of real people navigating real challenges with their animals. Every review on this page reflects someone whose life we were honored to be part of.Questions? Reach us anytime at [email protected] or visit mypsd.org.
mypsd.org (mypsd.org) has 188 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 163 reviews with 5 stars · Clear filters
Fereshteh A.
Flawless service. The cheapest one out there. Very responsive customer service.
Leeloo D.
Great, easy and quick service ! They were really helpful and professional. I travelled with my esa dog in many countries because of them.
Response from mypsd.orgJun 11, 2019
We are very appreciative of your review and taking the time share your experience to help others!
Arielle C.
paperwork worked great for my flight!
Juls B.
Can’t wait to get my package!
Response from mypsd.orgJun 4, 2019
Thank you for your support to TheraPetic. We are excited for you to use our service!
Melanie
So happy to have become a member
Response from mypsd.orgJun 4, 2019
We appreciate your support and review of TheraPetic. We are here to assist you through the process, so please let us know if you need any assistance.
Kim C.
Your service is amazing, super quick and professional. Thank you for helping me get my dog certified, it has meant the world to us! I had a few questions and they were answered in a timely manner also. I really feel you care so thank you so much!
Response from mypsd.orgJun 4, 2019
We are incredibly grateful for your kind review and feedback. Our goal is to be the best and serve our clients with exceptional support and timely responses. Please know we are always here to support you.
DIEGO Z.
Great service!!
Response from mypsd.orgMay 22, 2019
We appreciate your feedback and support to TheraPetic. Please let us know if we may be of further assistance.
tera K.
Did what they said they would and very fast :). Got my ESA letter for my pet and my new apartment. Thank you so much!