julian M.
Great service!
Quick, easy, trustworthy. A real lifesaver!
Response from mypsd.orgMay 4, 2018
Thank you so very much for your feedback. Please let us know if you need any additional assistance.

For 10 years, TheraPetic® Healthcare Provider Group has been the trusted nonprofit network for Service Dog and Support Animal documentation across the United States and Canada — serving over 50,000 individuals since 2016, all with pricing that has never increased.Founded by Dr. Patrick Fisher, PhD, NCC, whose doctoral research validated support animal intervention for anxiety, TheraPetic® operates as a network of 11+ independently incorporated 501(c)(3) nonprofit organizations. Every evaluation uses HIPAA-compliant clinical assessments reviewed by Licensed Clinical Doctors — not a chatbot, not a form, not an algorithm.Our three-step process is designed to be fast, compassionate, and clinically sound: complete a free 3-minute anonymous screening, receive an instant review, and get your documentation the same day. No unnecessary hoops. No hidden fees.In 2026, we're proud to mark our 10-year milestone with the launch of TheraPetic® App 3.0 — available on Apple App Store and Google Play — bringing our full documentation platform, HANK AI assistant, and client dashboard directly to your phone. We also launched a fully redesigned client experience at go.mypsd.org, making it easier than ever to access, manage, and renew your documentation.We're not a subscription service. We're not a tech startup. We're a mission-driven nonprofit that has spent a decade earning the trust of real people navigating real challenges with their animals. Every review on this page reflects someone whose life we were honored to be part of.Questions? Reach us anytime at [email protected] or visit mypsd.org.
mypsd.org (mypsd.org) has 188 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 163 reviews with 5 stars · Clear filters
julian M.
Quick, easy, trustworthy. A real lifesaver!
Response from mypsd.orgMay 4, 2018
Thank you so very much for your feedback. Please let us know if you need any additional assistance.
Karen P.
TheraPetic is the very helpful and easy.. Very responsive and helpful to all of my questions and concerns. very simple to use. Great service, awesome staff. Super helpful!! It was very easy and stress free!!
Response from mypsd.orgMay 3, 2018
We are so grateful for your feedback and reviewing our services. Please let us know how we may better serve you, and thank you for your support!
Megan S.
They are awesome. Very responsive and helpful to all of my questions and concerns. very simple to use. Great service, awesome staff. Super helpful!! It was very easy and stress free!!
Response from mypsd.orgApr 30, 2018
Thank you for taking the time to review us. We appreciate your feedback, which is important for us to make improvements to perfect our service. Please let us know if you need anything else!
OSCAR D.
Great customer service and response times are fast!!
Response from mypsd.orgApr 30, 2018
Thank you for your review. We are always striving to provide the best service. Your support is very much appreciated!
Patricia
TheraPetic was a fast process that helped me with all of my needs. I could not be happier with the service they provided. They are always available and gave me more than I expected with the whole package. If you need this service I would highly recommend them to help you with your needs. They are a fantastic company!
Hayley
Very helpful. I’m not very good with talking to people nor trying to accomplish anything on my own due to my disabilities but the very nice gentleman walked me trough everything and took at least an hour of his time to help me. Very companionate and truly seemed honest and dedicated to what he does. This took me about an hour to write but if I had someone like him to have helped me with this it would probably have been about 10 minutes. Thank you to the gentleman who gave me time and help. Much appreciated.
Tamires B.
5 stars! The process was so simple and easy.
Response from mypsd.orgMar 28, 2018
Thank you for the kind and honest feedback. We are always looking to improve our simply, easy, and confidential process. Thank you for your support!
JB
Very easy to use and fast!
Response from mypsd.orgMar 21, 2018
We appreciate the review and always looking to improve our services. Let us know if you need any additional support!