MyProjectorLamps Reviews | Read Customer Reviews of myprojectorlamps.com

MyProjectorLamps Reviews | Read Customer Reviews of myprojectorlamps.com

MyProjectorLamps reviews

513 approved reviews, newest moderated first

Margaret
Jul 28, 2015
Received the Projector Bulb but not in one piece or as requested
Paid for 2 day delivery received it on the 3rd day, some clamps from the projector bulb had fallen off so we had to look at the old bulb to figure out where those clamps should go. Would have sent it back but I needed it that day.
Response from MyProjectorLampsJul 28, 2015
Hello Margaret, Thank you for your feedback. Sounds like both issues you are reporting were caused by FedEx which is out of our control. Your order was shipped with 2-day service the same day the order was placed. Looking at the tracking information on FedEx.com FedEx explains there was a delay on their end. All lamps are checked more than once before they leave our facility. Loose clamps are caused by either shaking or dropping the package while shipping. We will work with FedEx to get the shipping refunded back to you. Once again we apologize for any inconvenience but we feel the issues you experienced was not caused by our company but we will gladly work with you to correct the situation. Thanks, Customer Support MyProjectorLamps.com
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Peter J.
Jul 24, 2015
Unbelievable Service
Ordered multiple projector lamps from these guys. I haven't had that good of customer service EVER! Totally recommend this company, professional, efficient, courteous.
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Zachary
Jul 17, 2015
No refund
Paid for overnight shipping on my bulb and I was told they were out of stock and wouldn't be in stock for 14 days. When I asked for a refund on the shipping they gladly agreed but I have still not been refunded after another week and 3 phone calls later. On the other hand, the bulb works great
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Cindy
Jul 16, 2015
Not long lasting
We bought a replacement lamp from you 4 months ago and it already burned out so now we're buying another. Hopefully it will last longer.
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Annelies
Jul 9, 2015
Why so much more than Amazon!
It arrived in a very timely manner! My only problem is the price. Amazon was selling the lamp for less then 50 dollars except they were out of the model that i needed. Since this was the first replacement, and i own my TV for a number of years, it was OK. I will however purchase another one from Amazon just in case i need one!
Response from MyProjectorLampsJul 10, 2015
Hello Annelies, Thank you for your feedback. Most of the lamps you see on Amazon that are $50 or less are going to be generic or what we call knock off lamps. What you purchased from MyProjectorLamps.com is an original lamp. The quality is much better and you will get the full lifespan of the lamp unlike generic lamps that never perform to the same standard as the original. Thanks, Customer Support MyProjectorLamps.com
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David
Jul 8, 2015
Small Problem
The service is great. The problem we have is that we are resellers of your product. You put this huge label on the box that is not removable with our business information on it. We will not resell your product because of this It may be because you are covering up your providers label , I don't know.
Response from MyProjectorLampsJul 10, 2015
Hello David, Thank you for your feedback. We apologize for sending your lamps in our branded boxes. We do offer blind shipments which will come in a brown generic box with no labels except the one identifying what lamp it is. For future orders please let us know you need it to ship blind and we will make sure it happens. :-) Thanks, Customer Support MyProjectorlamps.com
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Katharine
Jul 7, 2015
New lamp for projection TV.
It was extremely easy to order the lamp on the web site, and was here 3 days earlier than the projected time frame.
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Mattias
Jul 2, 2015
New Projector lamp!
Great and fast service! I received my lamp very quickly! Keep up the good work!!! Thanks!!
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