Karl R.
They called me to let me know were the…
They called me to let me know were the lamp was

Projector lamp supplier for the United States and Wordwide. Projector lamps available for front DLP and LCD projectors and rear projection televisions (RPTV). Projector lamps are guaranteed free for 180-Days, visit our information section to learn more about projector lamps and rptv lamps.
MyProjectorLamps (myprojectorlamps.com) has 513 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Karl R.
They called me to let me know were the lamp was
Michael M.
Had no idea what lamp I needed and decided to give them a call. Wow, they actually have a person answering the phone who was EXTREMELY knowledgable. Was given a recommendation, order shipped quickly, and couldn't find a lower price elsewhere. Appreciate the quality customer support!
Jose Luis M.
My projector was broken. I called this company and they knew exactly how to fix my issue. The lamp arrived with 2-day service. They had a video on YouTube for installation!!! Everything is working perfectly!!!
Alex
I was impressed with their website. Easy to find my lamp. They had my projector manual and warranty information available for download. Price was right. Highly recommended.
Janek
I called MyProjectorLamps in a panic. I needed a lamp for my presentation. They were able to overnight the lamp to my hotel and my presentation went off without a hitch. I'll definitely be returning to this company the next time I need a lamp. Great service guys! Thank you.
Jacarie J.
I could give no stars, I would do such in a heartbeat. They stated they had stock of a certain projector lamp. I found out a week later, they did not currently have it in their stock(Keep in mind I've never received a call or notification that the lamp was not in their stock). They promised the lamp would be to my shipping address on Wednesday of the following week. The shipment never arrived or had it been shipped via FedEx. I called customer service, for my to go unanswered. I'm here at the 3rd week, with no projector lamp! I just want a refund and to no longer do business with this company!!!!!!!!
Response from MyProjectorLampsMar 9, 2020
Thank you for your feedback Jacarie. We keep a live stock on each of the product pages. The stock quantity is located above the 'add to cart' button. I am sorry that perhaps this was missed when you checked out online. Our system automatically sends a notification if your order doesn't ship within 2 business days. I suspect this email might have been missed on your end, or perhaps went to spam? On 02/27 it appears you spoke with our representative named Juan, and we did a complimentary upgrade of service to FedEx Overnight, so that we could rush-deliver your lamp the moment it was received by our warehouse. Understanding this order has taken longer than expected, we have fully refunded the order back to your credit card.
Aleja Uribe C.
I worked with Juan on a high end JVC projector that was causing us a lot of grief. Juan was able to pinpoint the problem immediately and was extremely happy to help. Juan eased my frustrations and I can’t wait to buy some lamps from Juan in the near future. This is a great company to do business with.
Matt K.
I needed 2 lamps for a set of Eiki projectors. The website said they had 4 in stock. I called to confirm that they were indeed in stock. The customer service rep checked with their warehouse and said that there were 4 in stock. I am in Michigan, so he confirmed that if I ordered then that morning (Tuesday) that I would have them by Friday of that week. After getting off the phone I immediately placed the order on their website. Later that day, (Tuesday) I received an email from FedEx that a shipping label had been generated. The next morning, (Wednesday) Fedex had not yet received the shipment. By Wednesday afternoon I called MyProjectorLamps to check the status of the order. I was told that right as I hung up the phone with them the day before an order came in for the 4 lamps they had in stock and now mine wouldn't be shipping for at least 5-7 days. This company is a con. They do not have any stock. They will say they do, but really they will simply order your lamp from their distributor after receiving your payment and then delay your shipment. I will never buy from them again. This is the second time this happened to me with them. I was hoping the first time was a fluke, but I can tell you it is not. DO NOT BUY FROM THEM.
Response from MyProjectorLampsMar 5, 2020
Thank you for your feedback and comments Mr. Kaynor. We operate 6 warehouses globally (Miami, Calgary, Amsterdam, Tokyo, Sydney, and Hong Kong) and our LIVE inventory is posted on each individual product page. In North America, our Calgary and Miami customer support team answer all incoming phone calls on the toll free support line. The representative that took your call was based in Canada and shared information to you that was available online/digitally. Based on your comments above, our inventory for this SKU was not accurate on the day you purchased. After receiving your feedback, our warehouse team in both locations reset the entire stock to zero and did a manual recount of every item to ensure accuracy. I would like to mention that on your order (Invoice 1110174) you requested 2 units of a Sanyo projector lamp, but your comments above mention an Eiki projector. There is a chance that perhaps you called in to our team and requested stock of an Eiki lamp; that was in stock, but purchased a lamp that you didn't request a stock take on? We do accept responsibility that our stock might have been inaccurate at the time of purchase. For this error, we would like to make this right. I have tried reaching out to you by phone (left a voicemail) and by email. We invite you to call us back at your convenience so we can fix our mistake. Please call us at 1-888-785-2677 and we will give you store credit on the lamps you need. Very Respectfully, MyProjectorLamps Customer Support Team