MyplaydirectReviews of myplaydirect.com

I had a few problems with my order and Myplaydirect had a very simple form to fill out and stuck true to their word and replied to me within 24 hours. They understood my problem well and gave me a range of possible solutions. I would definitely recommend them and also order from them again.

I recently purchased a collection of music that included past and future releases. Downloading the albums was seamless. When it came time to download the new album however, I had deleted my email and had no order number or link to get to it. I emailed customer service and within a couple days, on the weekend mind you, they had everything taken care of and I had my new music.

Purchased a Vinyl Lp with an expired download key, within minutes I had a response with the download!!! Sweet, Thank you!!

I purchased the Talking Is Hard vinyl and it was damaged. It kept skipping when I put on on my record player so I contacted myplaydirect.com customer service and within hours they responded and gave me a second vinyl for free! Extremely helpful and very fast response! Couldn't have asked for anything better and I will definitely be recommending myplaydirect.com to all of my friends and family.

Wonderful, I missed a track and I was disappointed. But then There was help. I focussed on that possibility and tried. And yes in very reasonable time I got help and my music Blue Smoke was again fully at my disposal. Thank you very much. And.... Both my wife and I love Dolly and her music. We wish you all a Merry Christmas and a very healthy New Year 2015. Rieks and Imelda Sciarone.

I have made multiple purchases from My Play Direct and always been 100% satisfied. I have had a slight issue with this order and it has been resolved to my delight with no fuss at all. . . 5 stars

well i had lost my downloads but there were very helpful and said sorry to me and they sorted out for me resend me a link to download all my songs i order of myplaydirect so i would say big thank you to them xx

I was very concerned about my preorder of a Bastille tour book that I wanted to give my daughter for Christmas. I ordered the book in September and still have not received it. I no longer have my confirmation e-mail on my computer, so I couldn't click on my order number to check the status of my order. I contacted Customer Service, and within a day, I received a response assuring me that the company is aware of the issue and that inventory probably did not arrive at their warehouse as expected. I was happy to hear that my order was still being processed, and I am confident that they will resolve the issue. Thank you, Customer Service, for putting my mind at ease!