Juliano Adolfo F.
Awesome customer service
I faced a situation with my order. One of the items was defective. The customer service noticed it from the photos I sent and simply decided to send a new item with no cost at all. Amazing.
Myplaydirect is listed under Hobbies.
Myplaydirect (myplaydirect.com) has 252 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Juliano Adolfo F.
I faced a situation with my order. One of the items was defective. The customer service noticed it from the photos I sent and simply decided to send a new item with no cost at all. Amazing.
Donald R.
a few issues with an order, but in the end all worked out fine, the help i received was top notch, i am totally satisfied. Thank You, Very Happy Customer, Donald Roberts
Ted N.
Issue resolved promptly.
john R.
I first order this bundle, then received a notice that the payment had been refused. Thanks to the help of customer service I was able to still purchase it with a different payment. Thanks keep the great products and service coming!!!!!!
Jon L.
Great service, highly recommended -thank you !
Response from MyplaydirectFeb 3, 2015
Thanks! Much appreciated.
Gregory
Hi. I wanted to make a clear, updated review of My Play Direct. So i want to say first some couple of things. 1• This is my first experience/purchase with My Play Direct. 2• The item, which is the Interstellar Illumimated Box, was not on pre-order but marked as In Stock. That means that i dont know how My Play Directs manage their Pre order items and the time it taked to ship etc. 3•The most important, I am going to be 100% honest about my review. So first, i did come on that website to see if My play Direct was "Trustworthy". The soundtrack i bought cost $45, and i wanted to be sure that I would get it. Ans fast! So i was searching for any review on MyPlayDirect and came to this website. I was skeptic as I came across the negative feedback. But I decided to give a try. • I ordered the item on the Saturday 17th of January. • They shipped it on the Tuesday 20th of Jan. (2 Business Days after my I ordered) • I received on week later, that is the 27th at 5:18Pm. I should say that I extremely satisfied. It was fast and reliable. I just want to say that meanwhile, i wanted to test them. So on the Monday 19 Jan, I sent an email early in the morning asking why my item wasn't Shipped yet... (Yes, I was a little though...barely) and i got an email back from the Team couple of hours after. So I wanted to say that their Customer Service was good also. They were at least fast to reply! So here is is. I really Hoped it helped those you are worried. From my experience, I would say... GO Forward! I had a really good experience. A fast shipping too!
Response from MyplaydirectFeb 3, 2015
Hi there - thanks for the kind words and the great feedback!
Virginia
I'm glad to report that you did a great and timely job helping me with my Garth Brooks download. Thank's so much!
posey
customer service is great,felt bad having to cancel orders but needed items and could no longer wait,thanks for all your help! posey