MyPillowReviews of mypillow.com

Shockingly poor customer service, i can't leave a full review of the pillows i ordered as my order is not complete after over 3 months of waiting and 5 calls to their customer service line. Upon speaking to the company's customer service i have been fobbed off numerous times with for example: shortage of delivery drivers, have even spoken to a lady called Sophie Hayes who claimed to be a manager and promised an immediate refund which needless to say i have not received, upon calling them a fifth time on the 24th February 2021 i was told directly that i would not be receiving the remainder of my order and nor would i be getting a refund! I was quite frankly stunned to be told this and asked how many other customers they had done this to, surprise surprise they refused to answer that question, i am now pursuing legal remedies. Mrs Beverley Storey, stoke on trent, united kingdom

Total rubbish !! The pillows consist of bits of lumpy foam rubber in pillow case. Hurt my head and ears trying to sleep on them. Returned them,at my expense, still waiting for promised refund. It will have cost me two lots of postage for a dreadful product.

Very bad, you might as well get pillows from asda which are so much better

Rubbish !! Expensive and useless

Absolute scam, waiting 3 months for product to arrive. After several emails I was informed it had been lost and they are replacing it. Still have heard nothing and no refund!!!! Do not order from this site

Rubbish pillows. I stupidly believed all the hype and when they finally arrived, I followed the instructions to the letter, and to say I was disappointed is an understatement - really poor quality and I could have gone to my local supermarket and bought better for half the price. They WILL be going back and I WILL be getting a refund, and I won't be fobbed off. Watch this space!

Why can't I get the promo code rsbn on my order in uk

Because these pillows were advertised full page in the Daily Mail, I assumed they would be good to purchase. I received them quickly and followed the instructions to the letter. The pillow was a disaster, lumpy and highly uncomfortable. I was sure it was faulty until I read the reviews and understood that it was, in fact, very poor quality and not fit for purpose. I intend to return it but have no idea what the cost will be, £7 to deliver and probably more to return. Please read the reviews before you contemplate buying this item. I paid £60 for two. Waste of money.