MyPillowReviews of mypillow.com

I ordered 2 pillows for my wife and I some time ago They were the most uncomfortable pillow we ever slept on The good thing we sent back any got our money back

Just got my slippers, they are very uncomfortable. They run narrow. Did not get any free gift even though I used the correct code. I emailed my pillow about not getting free gift and they sent it to me in about a week.

DON'T BUY THEM!!!! VERY THIN. VERY POOR FIT. WALKING ON ROCKS. SAVE YOUR MONEY. WALMART HAS FAR SUPERIOR SLIPPERS FOR HALF THE PRICE. AND THIS IS NOT A POLITICALLY DRIVEN REVIEW!!!!

Customer service is very bad! Shame on Mike!!! Please see my 2 letters to the company and their response: Hello Mr. Mike, My name is Grace, My 93 year old mother had trouble sleeping and saw your commercial for the pillows and immediately asked me to buy her 2 of them, well needless to say that she now sleeps like a baby! She loves them!! Well, I am so sorry to bother you with this dilemma I'm having with the above mentioned order. I ordered 2 sets of your new towel, of course, one set for us and a set for mom. Anyway, during the month of December I ordered the towels and they were delivered in late December to my neighbors house 629 instead of 609. My husband contracted covid 19 and was hospitalized for 2 weeks, in late December, after which he developed an enlarged heart and severe headaches. We had to quarantine after he got home and soon began going to the specialists for the heart and neurologist for the head. Oh and in between taking care of my elderly mother, who has breast and bone cancer. We hardly were home and my neighbor finally gave us the box, I totally forgot about it and when I opened it I was missing a set of towels, which were my mom's in her favorite color, the Ocean Blue. I told her don't worry Mr. Mike's Company will help us, just let me call. I called your customer service and a young lady answered, she did not identify herself. I explained to her the situation, and all she kept saying was that she could not help me because it's been over 3 months since I placed the order and she can't do anything about it and her supervisor would not allow it either. She also suggested that I write to you and gave me your email address because you are the only one that could authorize them to send me the towel set. No sympathy or sorry this happened to you, nothing comforting at all. I told her that I believed this was a Christian Company that cared for their customers. I really do hope our conversation was recorded, company shouldn't have someone like that working in customer service. Sincerely, Gracie Good morning, this is the second time I have emailed you and hopefully I’ll receive a response this time. I thought since I’m writing you directly that you or someone would have the courtesy and answer me. So I tried to support your company as much as I could buying pillows, sheets, towels, dog beds and know slippers. As an American consumer,I wanted to support you and your company. But it seems that it’s going on death ears. So I have no choice, but to write a review of my experience on TrustPilot and Twitter. I love your products, but that doesn’t mean that I should be taken advantage of. I paid for a product which I didn’t received and would like it delivered to me. I’m not asking for my money, yet! Thank you again, Gracie Their response to me after 1 month of waiting: Hi Grace, Unfortunately we have a 60 day reshipment/missing item policy that we are not able to deviate from. You would have needed to contact us withing the indicated time frame in regards to such an issue. Sincerely, Calvin L. MyPillow Inc 1550 Audubon Road Chaska, MN 55318 800-975-4789 My response to Calvin: Hi Calvin, I understand what you are saying, but I was not able to check the order because of the reasons explained in my previous email. So, since you guys won’t honor a loyal customer with a legitimate explanation as to why I was not able to check the order. I will leave a review on TrustPilot and Twitter about my plight, the false advertising that we are Americans buying American product and mypillow honors and cares about our patronage. I will also state how my concern was handled by your company. Oh, and you wonder why they took you guys off the retail marketplace. Mike keeps begging, saying in his commercials that he thanks US FOR KEEPING YOU GUYS EMPLOYED! What a joke!! Never again will I buy anything from your company. Regrettably, Gracie

I bought a mattress topper which came with two bed pillows. I complained to My Pillow that the mattress does not stay in place on the bed and they said that they would send me a new mattress topper. The problem is the ultra CHEAP elastic straps that hold it in place. I will never buy anything from My Pillow again. They are overpriced and do not support their customers. A new mattress topper would not solve the problem without a new design for the elastic straps. Very expensive and NOT WORTH THE PRICE. Do yourself a favor and buy another product. This company is a rip off and out to make as much money as they can but do not support their customers. Very, very sad as Mike purports to be be Christian but I’m not seeing his Christianity here-he’s out to make as much money as possible with little or no concern to the consumer. SHAME ON MIKE.

Bought 2 my pillows, they soon deflated, went through the ritual of washing on low and letting dry properly etc then put into tumble dryer which should expand. To no avail. Emailed and miraculously got a phone call back to say after 6 months I’m still in the 10 year warranty and will send a pre paid bag to send back these and will send out more…. That was that!! No more communication at all and email bounces back!! Crap product, crap service and crap communication!!!

I called in response to Mike Lindell's TV ad promise to include a free gift with the order. I called back when the slippers -- overpriced and overrated -- arrived with no free gift. I was told that the "code" they used did not include the gift. But that was not my doing, yet they were unrelenting. Poor business, poor product. Avoid them like the plague.

I bought mine 4 months ago. It was very comfortable. But over a short period of time the material inside gets bunched up and becomes very bumpy. No matter how many times I fluff it up, it returns to a very bumpy state and miserable to sleep on. I just ordered a different brand pillow and into the garbage this one goes.