MyPillowReviews of mypillow.com

Lumpy pillow & FDT!

My father had a set of My Pillow's Giza Egyptian cotton bed sheets that he loved but accidentally stained a pillow case with ink. I went to the website to purchase replacement pillowcases and when they finally arrived, they were the furthest thing from Egyptian cotton you could possibly imagine. The fabric was so thin it was see through. The stitching looked like a child’s sewing project that was coming apart. I paid around $40 with shipping and received a product that wasn't worth 50 cents at the dollar store. I tried to return the pillowcases on their "happy returns" website which doesn't work. So I called and was told that I can't return without paying a $10 fee. I refused to pay the fee since I did not receive what I ordered and was told to send pictures to their help desk. Still no word on my return. After reading other trustpilot reviews, I'm relieved I didn't agree to the fee, because it seems there's no hope of a refund either way. My father's sheet set demonstrates that once upon a time My Pillow sold great products. Perhaps their online store was hijacked by scammers? Pray for them.

I cannot decide is if it is more foul smelling than lumpy or more lumpy than stinky It is overpriced and poorly constructed

Ordered the my pillow mattress topper,sheets,and pillow.I have a my pillow from 7 years ago that has more support than this new one.Mattress topper took forever to get here and when it did,it was nothing but a piece of foam.This Lindell is nothing but a crook and a con artist.Never again.

Very lumpy pillows. We threw them away. Don't waste your money. .

Items were inferior and smaller than stated so I chose to return. Customer service was rude and they charge $10 to return. I did and they received the items. been more than a week after receipt and after several calls to rude CS they claim the refund was issued on the 2nd. They blamed my bank for the delay. After 2 calls of them saying wait, wait......I called my bank to dispute the charges with the return receipts and apparently My Pillow never issued the credit. Seems they are a very dishonest company to do business with. No wonder their rating on the BBB is F

Years ago, we bought a MyPillow mattress topper and loved it. It was time to replace it so I ordered a new king size one on 6/8, It said 10-14 business days shipping. However, they took the money out of my account the day I placed my order! After 14 days had passed, I called customer service, which by the way, there’s no customer service number on the order confirmation. Actually, there’s no number provided at all. I had to go to Google to obtain a number to call. The woman I spoke to informed me that the mattress toppers are made as they are ordered, not made in advance. When I started to ask when it’d be shipped, she interrupted me to inform me, very rudely, that it had only been 11 business days. When it finally arrived, 22 days after I placed my order, I hadn’t received so much as an email that it had been shipped. I’ll NEVER order from this company again. Given the opportunity to vote for the rudest customer service representative, the woman at MyPillow would win my vote hands down!

Worse pillow ever !! Absolutely no support. All it is is pieces of cheap foam cut up and placed in a cover. Anyone can do that, buy foam, cut it up and place it in a zippered pillow protector. Would be lots cheaper if you desire to sleep on junk like this. Decided to order a Nuzzle and so glad I did. Best support and sleep I have had in years.