MyPillowReviews of mypillow.com

Three damaged socks are more valuable than a multi-product and multi-year customer. I purchased 16 pairs of socks in October which were a Christmas gift. Three socks have holes/runs due to the automated plastic tags that punch through them to attach them together w/ the paper sleeve. Having NEVER worn them, I presumed they'd be refunded or better replaced. MyPillow will not do either because the faulty product wasn't discovered within the 60 days. For a Christian CEO it seems odd that a company won't respect Christmas. I guess their products aren't meant for gifts. I didn't expect the product to be damaged so didn't even think I should go through them before Christmas. Beyond that... we have multiple products from mypillow including various pillows, sheets and now socks. However, they would rather lose a customer who will be posting reviews as a new hobby than replace 3 faulty socks. It is an understatement that I am disappointed. Most retail outlets realize flexibility of timelines around Christmas is good business. You have lost a customer and I feel obligated to share my experience on as many review sites as I can find. The other 29 socks I ordered are a good fit and a very close replacement for cheaper New Balance socks which I have enjoyed for years. I wanted to support MyPillow... no more.

My pillows and my pillow body pillows: Received as a gift. Would not purchase for myself after experiencing. Overall it’s a poorly made product, it’s reasonably comfortable for,its purpose but don’t expect it to last as the covering is very thin and stitching already fraying. Better off buying the Amazon Basics or Walmart labeled specials as they are less expensive and equivocal in quality.

I ordered from My pillow 3 weeks ago , they comfirmed the order but never shipped product. I called no customer service, she says they have not shipped and doesn’t know when or if they will ship. I asked for a refund so I could move on, we will see if I ever get the money refunded. I lost confidence and trust in My Pillow. Thanks for the trouble!!

I bought percale cotton sheets and they were not cheap by any means. These are the worse sheets ever. Do not recommend cannot get out the wrinkles and are by far the worse purchase ever. Of course there’s no where to return them.

My shopping experience was less than pleasant. Your customer service provided was dry and substandard. I would rather speak with someone with autonomy to implement change. Please contact Kind Regards,

For someone who portrays himself as a Christian, how he operates his company is absolutely appalling. Customer service people (Emily C) are quite snotty, arrogant and is a little b!tch. When you take peoples' money and sit on it for 2 weeks before you even bother to ship the items (I'm still waiting) and tell the customer nope we're not shipping because you agreed to 14 days is completely unethical. Customers see the 10 to 14 days and think they'll receive their items in 10 to 14 days from the day they ordered it. But what My Pillow actually means is they are going to hold your money hostage for 14 days before they even bother to put the stuff in a box and onto the truck. Horrible work ethic for the entire company. Mike Lindell you should be ashamed and embarrassed. After my experience with your company I'm thinking that your front of being a Christian is nothing but a marketing ploy. Buyer beware.

Ordered King pillows and order just wouldn't ship. When contacted got the standard statement on ship times that were already shorter than my wait at the current time. I can pick this up 100 miles away today faster than its shipping from them. Once chat was contacted they were rude and had zero retention training and could care less. Not even interested in working with me just a "so we will cancel it now" attitude. So they can go to hel!l I will never support a business that treats customers like this! HEY MIKE better look more into day to day operations brother!

Customer service is absolutely horrible, rude, and unhelpful. I’ve never experienced such slow shipping with any other company either. Products I order from overseas arrive way faster than this. It’s already past the delivery window and find out my product hasn’t even been shipped yet! No apology, nothing. I’m basically waiting a month for something that was meant to be a gift. I try to order directly from official websites to support the company, but forget that…from now on, I’m turning to Amazon. At least on Amazon, they tend to list close to the actual price, not what you believe you “save” with a promo code. I think we all know by now that the MyPillow products aren’t actually worth the outrageous original prices they claim to be. It’s just a ridiculous sales tactic. They honestly do make some good products, but their website and customer service are the worst.