PetsiesReviews of mypetsies.com

I have to share how much we love our Petsie! The likeness to our dog even fooled him! I put the Petsie on the floor and he kept smelling the dog. It was the cutest- I think my dog was jealous of his Petsie! Very realistic! Highest quality and great attention to detail!

I’m honestly heartbroken. I had such high hopes for this stuffed animal—it was supposed to be a memorial of my beloved dog who passed, something to hold onto when the grief feels overwhelming. But what I received left me gutted. The proportions are completely off. There’s no real neck—just a head awkwardly attached to a body—and it throws everything off. The tongue is oddly sticking out, which wasn’t in the photos I submitted, and it feels so out of place. Even my 12-year-old noticed how strangely thin the legs are. The only thing that remotely resembles my dog is the color and the texture of the fur, but that’s where the resemblance ends. The moment I opened the box, I felt a pit in my stomach. This was supposed to bring comfort… instead, I just feel sadder. I paid so much for something I hoped would honor her memory, but this just isn’t it.

The dogs nose is pretty crooked. It’s cute but for $200, you’d expect a straight nose.

I appreciate the communication when I had questions. The final stuffed dog of our Bruno is fantastic and brought tears to our eyes. My son loves it and taking it to college.

Doesn't look anything like my cat. My brown and black tabby is covered in white fur. They said there's an alteration process, but they refuse to call me back and talk to me to explain the process and answer my questions about it and how they'll fix their own mistakes. They say they can only answer phone calls with emails, but an email isn't enough to answer my questions. A ten-minute conversation would have solved this problem days ago, but their customer service is stubborn and refuses to listen to customers' needs. This is a scam. Avoid at all costs. Just absolutely terrible product and even worse service. Carli needs a job that doesn't involve contact with other human beings. Customer service isn't for her. EDIT: They reached out to me through email. I asked them to call me back and they refused. Email isn't an ideal form of communication. A phone call to customers to help them out is the bare minimum expectation in a case like this. Like I said, Petsie's refuses to speak to me.

Love my Petsies Rockee

We received an email saying our Petsie was completed but a month later we still hadn’t received it. I reached out to customer services and they said we would get an email notification with a tracking # once it shipped. I emailed them again after the estimated ship date had passed and they told me they shipped it to the wrong address and need to wait but would refund us $20 for our troubles. It’s been a week later and still no update. Terrible customer service.

Appreciate the effort to make things right, but outcome was just not up to par. I really wanted to be able to say the second plushie turned out great, but after seeing the sneak peek, I was at a loss to describe how it could be fixed. When the plushie arrived, the recipient asked me to get rid of it because he thought it would scare our other cats. I'll be donating it, but for me it was a huge disappointment and a waste of money.