My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityDec 10, 2024

Hi, Thank you for sharing your experience. We understand that you may have been hoping for more detailed results, and we appreciate your feedback on the payment process for the advanced test. To clarify, our tests are not generic, and results are personalized based on the sample provided by each individual. The basic test provides a comprehensive overview of common sensitivities and intolerances, while the advanced test offers additional details that might be beneficial for more in-depth insights. If you have specific concerns about your results or wish to explore what was included, please don't hesitate to reach out to our customer support team, who can help provide more clarity. We’re also here to answer any questions you have and to assist with understanding your results or any options for further testing. Kind regards, Customer Care Team

Response from My Pet SensitivityDec 10, 2024

Hi, Thank you for your feedback and for sharing your thoughts on the report. We're glad you appreciated the thoroughness of the report! It's great to hear that you found some humor in it too. Regarding your questions, we don't typically test for specific chemicals found in vaccines or pesticides in our standard panels. However, we do provide insights into a broad range of sensitivities, including metals, which can help identify potential reactions that may occur from environmental exposure. A more detailed breakdown of all tested substances and their ratings is an interesting idea, and we appreciate your suggestion. Thank you again for your feedback, and please don’t hesitate to reach out if you have any further questions. Kind regards, Customer Care Team

Response from My Pet SensitivityDec 5, 2024

Hi, Thank you for your feedback. We're glad to hear that you found the service satisfactory. If there is anything specific we can do to improve your experience or make it even better, please feel free to let us know. Kind regards, Customer Care Team

Response from My Pet SensitivityNov 28, 2024

Hi, Thank you for your feedback. We're glad you found the test helpful, though we’re sorry it didn’t meet your expectations for more detailed information. Your input is valuable, and we’ll use it to enhance our services. If you have any specific questions about your results, feel free to reach out, and we’ll be happy to assist. Kind regards, Customer Care Team

Response from My Pet SensitivityNov 25, 2024

Hi Rose, Thank you for sharing your feedback. We appreciate you taking the time to share your experience. We understand your concern regarding the lack of a specific meat test. It's great that you've already made changes based on the results to avoid potential allergens. We hope the additional information provided will continue to support your efforts in improving your dog's health. If you have any further questions or need more clarification on the results, please don’t hesitate to reach out. Kind regards, Customer Care Team

Response from My Pet SensitivityNov 20, 2024

Hi, Thank you for sharing your thoughts! It’s great to hear that you’re taking steps to adjust your dog’s diet based on the results. We understand it can be surprising when certain sensitivities don’t show up, but it’s possible that sensitivities can vary in different ways. Keep us posted on how things go, and we’re here to assist if you have any further questions or need clarification. Kind regards, Customer Care Team

Response from My Pet SensitivityNov 15, 2024

Hi, Thank you for sharing your experience! We’re so glad to hear the test was easy to complete and provided helpful insights. It’s great that you’ve now identified the right foods for your dog, and we hope this leads to a much happier and healthier pup! If you need any further guidance or have questions, we’re here to support you. Kind regards, Customer Care Team

Response from My Pet SensitivityNov 15, 2024

Hi, Thank you for your feedback! We’re glad to hear that the information was helpful in identifying your dog’s allergic reactions. We apologize for the slower processing time and appreciate your patience. If you have any questions or need further assistance, we’re here to help! Kind regards, Customer Care Team