My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityNov 5, 2024

Hi, Thank you for your feedback. I understand your disappointment regarding the range of foods tested, particularly if you suspect your dog has a sensitivity to cheese or dairy products. We aim to provide comprehensive testing, but I appreciate that it may not cover every specific item. If you have concerns about your dog's allergies, please feel free to reach out for further assistance Kind regards, Customer Care Team

Response from My Pet SensitivityNov 5, 2024

Hi, I’m sorry to hear that the test results were unclear and that the wait for your results felt lengthy. It's important for us to provide you with understandable insights, especially when it comes to your pet's health concerns like redness and itchiness. If you have specific questions about the results or need further clarification on the findings, please let us know. We're here to help you interpret the results and guide you on the next steps to take. Thank you for your feedback, and we appreciate your patience. Kind regards, Customer Care Team

Response from My Pet SensitivityNov 1, 2024

Hi, Thank you for your feedback. We apologize for the delay in receiving your results and for any disappointment with the scope of the test. We strive to provide comprehensive and timely services. Your comments will help us improve. If you have further questions or concerns, please feel free to reach out. Kind regards, Customer Care Team

Response from My Pet SensitivityOct 31, 2024

Hi, Thank you for your feedback! We appreciate your suggestion for more protein testing and the desire for recommendations tailored for your dog. We’re constantly looking to improve our services, and your input is invaluable. Please feel free to reach out if you have any other ideas or questions! Kind regards, Customer Care Team

Response from My Pet SensitivityOct 24, 2024

Hi, Thank you for your feedback. We're glad to hear that you were pleased with the customer service, but we apologize that the results did not meet your expectations in terms of allergy data. We value your input and will work to improve clarity and detail in future reports. Kind regards, Customer Care Team.

Response from My Pet SensitivityOct 22, 2024

Hi, I'm sorry to hear about your experience with the pet sensitivity test. It can be really frustrating when you're expecting clear answers and the results don't provide the specificity needed. Bringing the results to your vet for further evaluation sounds like a good plan. They might be able to help clarify things and suggest the best way forward for your pup. If you have any other questions or need support, feel free to ask! Kind regards, Customer Care Team

Response from My Pet SensitivityOct 18, 2024

Hi, Thank you for sharing your experience with us. We're glad to hear that once your sample was received, the results were made available promptly and that you appreciated our courteous communication. We understand that the results can be complex, and we appreciate your suggestion for more examples and guides. We are always looking to enhance our resources and make the results easier to comprehend. Kind regards, Customer Care Team

Response from My Pet SensitivityOct 18, 2024

Hi, Thank you for your valuable feedback. We appreciate your suggestion regarding the distinction between sensitivities and allergies in our test kit information. We strive to provide clear and comprehensive explanations, and we will take your input into account to improve our communication. Kind regards, Customer Care Team