Dan O.
Non scientific methods
This is a little on me because I assumed they were doing a genetic analysis. They mention alternative medicine on their site, but I assumed that was for treatment of dietary problems. I was unable to find any description of how they analyze your pet's fur on the website and only discovered they use "bioresonance therapy" after receiving the results. What's bioresonance therapy? It's a fringe method that has little to no scientific support. It would be better if they were upfront about the methods they used. I imagine this is by design as many people, myself included, would not pay for something that is useless. I am glad I checked the box to get out of the 24/7 vet subscription.
Response from My Pet SensitivityMay 11, 2026
Hi! We are sorry to hear you are feeling this way. The test you purchased is a bioresonance sensitivity test, which identifies potential energetic sensitivities rather than providing a medical allergy diagnosis. It’s normal for sensitivities to change over time, especially over the period between your tests. Sensitivities are not always permanent - they can fluctuate depending on diet, environment, stress, and other factors affecting the body. In regards to the subscription charge, I can assure you that we offer the chance to sign up to our 247Vetline subscription at various points throughout your checkout process including on the product page, in the cart and post-purchase. If you opted to one-click purchase the product or didn’t remove it from your basket then you will have signed up to the subscription service which is a monthly recurring fee. We’ve requested your information so we can look into this further and ensure the next steps are handled promptly. Our team will be in touch with you.