My Pet SensitivityReviews of mypetsensitivity.com

It helps to know what they can eat and what they cant

I finally have answers to why some food, no matter how "healthy," did not do well for my dog.

I was initially unhappy with my experience of My Pet Health Store but my issues and concerns were dealt with by Alice in customer support

My first test was lost or got stuck in the machine they use for testing. When I emailed to get the status of my test, at first customer service said they never received it although I sent my samples with a tracking number. So eventually they found it and it took the lab several days to get back to customer service with the excuse I provided at the beginning. Regardless, I had to send new samples in and pay for tracking a second time. The turnaround was very fast because they had my samples labeled as a priority for testing.

I was signed up for a monthly subscription without my knowledge. After several emails with customer service, they finally reimbursed me for the unknown charge.

Instructions were easy to follow. Results came back fast. They were easy to read. The cost was very inexpensive compared to the vet.

everything went well until the end. it says at the bottom of the results to contact an email for customer service with any questions about the results. i sent an email because there were items that the website said they tested for that wasnt listed in the results. i never got a reply thats why i gave 4 stars and maybe i should have even given 3. thank you for your response to my review. you you sent me a reply to my email i did not receive it. please send again. my email contents are below in case you need to read it again. thank you i compared the list of test items on your website that you list before purchasing to my results from my tests (Nova= MYPSUS7C8DB78D51 and BROWNIE= MYPSUS809AC89AD9) and i was wondering why some of the items aren't included in my results? missing test result items from website list is below. food sensitives list pearled barley, beets, dandelion greens, oat grouts, parsley flakes, pea flour, pea protein, potato starch, quinoa powder, tilapia, wheat gluten, wheat middling's and yeast culture. additives sensitivities list choline, folic acid, omega 3 fatty acid and taurine environmental sensitivities fescue, formaldehyde, methylparaben, rabbits, sodium laureth sulfate and ticks nutrition sensitivities chloride, histidine (essential), isoleucine (essential), linoleic acid, leucine (essential), phenylalanine (essential), threonine (essential), tryptophane (essential) and valine (essential) metal sensitivities was the only list that wasn't missing something. I would also like to know how they can be sensitive to white and brown rice but not rice bran or rice flour, isn't it all rice or peanuts but not peanut butter? I'm also trying to understand the additives, nutrition and metal part of the test. is the highly and moderate reactivity saying that the levels of that item is to high in their body for example Brownies test says high for calcium carbonate, E 398 synthetic, glycine, taurine, vitamin B2, phosphorus, titanium, tungsten and niobium. I'm also confused on how you test for environmental things that i know my dogs have never been around like duck feathers, chicken droppings, pigeons, etc. I wish you had pecan trees and nuts on the list because I have lots of those trees in my yard plus pin oak trees. I will admit there are a lot of things you tested for that i will have to research because i have no idea what they are or how my dogs might be exposed to them so i will research all the high and moderate items to see if they are exposed and try to figure out how to eliminate them from their lives so they can be healthier. I started this journey trying to stop yeast infected ears and scratching and paw licking so I'm hoping these test will help me if i can understand them.

Fantastic service and speedy results. Even though I was aware the results may not be completely accurate, but when you have battling for years to work out what the sensitivity/allergy is, it gives you something else to try and work towards. The results showed that my cat had a high sensitivity to a particular grass called Meadow Foxtail, a pink flowering common weed and also Chlorine. We have eliminated tap water and re-introduced filtered water and cut the grass more! It has at least given us hope as the test we paid for at the Vet's, which was a skin and blood test brought up nothing and cost over £800.