My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityDec 6, 2024

Hi, Thank you for your feedback, and we're sorry to hear that the test did not meet your expectations. We understand how important it is to have clear information, and we apologize for any confusion regarding the nature of the test. If you would like, we can provide additional clarification on the types of sensitivities covered or discuss any questions you have about the results. Your satisfaction is very important to us, and we're here to help. Kind regards, Customer Care Team

Response from My Pet SensitivityDec 5, 2024

Hi, Thank you for sharing your feedback. We're sorry to hear that you found the process took longer than expected and that the information provided didn't meet your needs. Your feedback is valuable, and we strive to make the experience more efficient and informative for all our customers. If you have any specific concerns or suggestions on how we can improve, please let us know. Kind regards, Customer Care Team

Response from My Pet SensitivityNov 25, 2024

Hi, Thank you for your feedback! We appreciate your insights on how we can improve the presentation of the results. We'll take your suggestion into account and look into providing a clearer breakdown of non-food sensitivities, along with information on where these items are typically found. We’re glad to hear that you found the test valuable overall and hope it continues to help you on your health journey. Kind regards, Customer Care Team

Response from My Pet SensitivityNov 20, 2024

Hi, Thank you for sharing your feedback! We understand your preference for more simplified results and will certainly pass this suggestion along. We aim to make the testing process as straightforward as possible, so it's helpful to know how we can improve the presentation of the results. Kind regards, Customer Care Team

Response from My Pet SensitivityNov 15, 2024

Hi, Thank you for your feedback! We’re glad to hear that you were satisfied with the speed of service. We understand your concern about some sensitivities not being mentioned, as sensitivities can vary, and environmental factors may not always show up depending on the specific test. If you'd like further clarification or have any questions, please feel free to reach out—we’re here to assist you. Kind regards, Customer Care Team

Response from My Pet SensitivityNov 8, 2024

Hi, We’re sorry to hear that you’re still searching for answers for your dog’s skin issues. While our test aims to provide insight into potential sensitivities, we understand how frustrating it can be when results don’t fully match your pet's environment. In cases like these, it may be helpful to consult with a veterinarian to explore other possible causes or further testing options. If you have any questions about your dog's results or need additional support, please don’t hesitate to reach out to us. Kind regards, Customer Care Team

Response from My Pet SensitivityNov 7, 2024

Hi, Thank you for sharing your experience. We apologize for any inconvenience caused with sending your samples, and we appreciate your feedback regarding the labeling of the test. We want to clarify that the test focuses on sensitivities rather than allergies, which can sometimes lead to confusion. We’re continuously working to make our processes clearer and more efficient, and your input is very helpful in this. If you have any further questions or need assistance, please don’t hesitate to reach out. Kind regards, Customer Care Team

Response from My Pet SensitivityNov 5, 2024

Hi, Thank you for your feedback. We're glad to hear you found the results thorough. We apologize for the longer processing time you experienced; we strive to provide accurate and detailed results, which can sometimes take a bit longer. If you have any further questions or need assistance, please don't hesitate to reach out. Kind regards, Customer Care Team