My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityMar 22, 2024

Hi, Thanks for bringing this to our attention, It sounds like you may need to reach out directly to the customer care team. They should be able to assist you with resending the information or providing any support you need. If you have any other questions or need assistance, feel free to ask! Kind Regards, Customer Support Team

Response from My Pet SensitivityMar 14, 2024

Hi, We're sorry to hear that you're disappointed with the results of the test. We understand your concerns and take them seriously. While our tests are designed to provide valuable insights into sensitivities, we recognize that individual experiences and expectations may vary. We always recommend consulting with your veterinarian to discuss any concerns or questions you may have about your pet's health and dietary needs. Your veterinarian can provide personalized advice and guidance based on your pet's specific circumstances. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Kind Regards, Customer Support Team

Response from My Pet SensitivityMar 13, 2024

Hi, We're sorry to hear about your frustration with the lack of response and the difficulty understanding the report. Providing clear and helpful information is essential to us, and we understand your concerns. In the report you will find the items your furry friend is sensitive to, we then recommend following the elimination diet for 6 weeks. If you need help understanding the report, please feel free to get in touch with our support team. Kind Regards, Customer Support Team

Response from My Pet SensitivityMar 13, 2024

Hi, Thanks for sharing your review! We're sorry to hear that you didn't find the test results helpful for your dog's sensitivities. We understand how frustrating it can be when the information provided doesn't align with your expectations or what you already know. If you need help understanding the results or have any further questions, please don't hesitate to get in touch with us. Kind Regards, Customer Support Team

Response from My Pet SensitivityMar 11, 2024

Hi, I can see we sent the results across to you on the 8th of March 2024. To ensure you receive these, I have initated a resend. Any issues, please get in touch with our support team. Kind Regards, Customer Support Team

Response from My Pet SensitivityMar 11, 2024

Hi, thank you for bringing this to our attention. We apologize for the delay in responding to your emails and for any inconvenience this has caused. We want to assure you that we respond to all queries, and we're committed to addressing your concerns promptly. Please reach back out to us or give us a call, and we'll make sure to assist you as soon as possible. Thank you for your patience and understanding. Kind regards, Customer Support Team

Response from My Pet SensitivityMar 11, 2024

Hi, I'm sorry to hear that you didn't find the test helpful. Your satisfaction is important to us, and we want to ensure you receive the assistance you need. Please reach out to us with more details about your experience so we can better understand and address your concerns. We're here to help. Kind regards, Customer Support Team

Response from My Pet SensitivityMar 11, 2024

Hi, I apologize for any confusion or frustration you experienced. We strive to provide legitimate and helpful services to our customers. If you believe there has been a mistake or if there's anything we can do to address your concerns and improve your experience, please don't hesitate to reach out to us directly. We're here to assist you and ensure your satisfaction. Kind regards, Customer Support Team