My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityJan 9, 2025

Hi, Thank you for your feedback. We're pleased to hear you received your results promptly. However, we’re sorry to hear about the spammy emails you received and any inconvenience this caused. Your comments are valuable, and we’ll ensure this is looked into to improve the experience. Kind regards, Customer Care Team

Response from My Pet SensitivityJan 7, 2025

Hi, Thank you for your feedback. We’re sorry to hear that the results didn’t provide the clarity you were hoping for regarding your pets health issues. While the test provides valuable insights into sensitivities, we understand that it may not always offer direct solutions to specific health concerns. If you'd like, we can assist in interpreting the findings further or help you explore additional options for addressing your pets health concerns. Please feel free to reach out with any questions or for further assistance. Kind regards, Customer Care Team

Response from My Pet SensitivityDec 23, 2024

Hi, I'm sorry to hear your experience with us was unsatisfactory. We will be in contact with you shortly to discuss your case specifically. We will do all we can to make this right for you Thank you for leaving your review and we shall speak to you soon, Kind regards, Customer Care Team

Response from My Pet SensitivityDec 20, 2024

Hi, Thank you for your feedback. We're glad you received your results quickly, but we're sorry to hear that they didn’t meet your expectations regarding specific food allergies for your dog. Our tests are designed to highlight potential sensitivities, which can sometimes complement further investigation with a veterinarian. If you have any questions or need assistance interpreting the results, please don't hesitate to contact us—we’re here to help. Kind regards, Customer Care Team

Response from My Pet SensitivityDec 17, 2024

Hi, Thank you for sharing your experience! We're glad you appreciated the fast results and simplicity of the at-home testing process. It’s great to hear that many results aligned with your expectations while offering some new insights. We appreciate your suggestion regarding more dietary recommendations and alternatives. Feedback like this helps us improve, and we’ll certainly pass it along to the team for consideration. Kind regards, Customer Care Team

Response from My Pet SensitivityDec 16, 2024

Hi, Thank you for your feedback! We understand your concern about the shipping process. We always aim to provide a smooth and timely experience, and we’ll certainly take your comments into consideration for future improvements. We're glad to hear that the results were helpful, though! If you have any other questions or concerns, please feel free to reach out. Kind regards, Customer Care Team

Response from My Pet SensitivityDec 13, 2024

Hi, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience didn’t meet your expectations. Your concerns about the communication and the level of detail in the animal report are noted and will be passed along to the appropriate teams. We are always striving to improve and deeply value feedback like yours, as it helps us identify areas for growth. If there’s anything further we can do to assist you or clarify the report, please don’t hesitate to reach out. Kind regards, Customer Care Team

Response from My Pet SensitivityDec 10, 2024

Hi, Thank you for sharing your feedback. We understand that it can be confusing to differentiate between food sensitivity testing and allergy testing. We hope this helps clarify the distinction: food sensitivity testing focuses on reactions that may occur over time and can impact digestion and overall wellness, whereas allergy testing typically looks at immediate, potentially life-threatening reactions. We appreciate your input and hope you found value in your test results. Kind regards, Customer Care Team