My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityOct 11, 2023

Hi, Thank you for sharing your review, We understand and apologise for the confusion caused in regards to their being no physical kit, but we are happy to hear despite this the service and experienced you received was good. If I can help further, please let us know. Kind Regards, Customer Support Team

Response from My Pet SensitivityOct 11, 2023

Hi, Thank you for sharing your review! We're pleased to hear you're happy with the service provided. We do try to make our tests affordable for our customers but we appreciate the feedback! If we can help further, please let me know. Kind Regards, Customer Support Team

Response from My Pet SensitivityOct 11, 2023

Hi, Thank you for sharing your review! I appreciate your feedback and concern regarding the timeframe. Unfortunately the mailing time is beyond our control, however we will consider your input to make this clearer on the website. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Kind Regards, Customer Support Team

Response from My Pet SensitivityOct 11, 2023

Hi, Thank you for your feedback! We're pleased to hear that you found the process relatively straightforward and simple, with fast results. It's not uncommon to have some surprises when receiving your sensitivity results, as they can sometimes reveal sensitivities that you might not have expected. If you have any questions or need further clarification on the results, please don't hesitate to reach out. Kind Regards, Customer Support Team

Response from My Pet SensitivityOct 6, 2023

Hi, Thank you for your feedback! Providing information about what tested as neutral could indeed be valuable for individuals who undergo sensitivity testing. Knowing both what you're sensitive to and what you're not can help you make more informed dietary choices. Your input is valuable, as it highlights areas where improvements or additional information could enhance the testing experience. I f you have any more questions or concerns in the future, please feel free to reach out. Your satisfaction and feedback are important. Kind Regards, Customer Support Team

Response from My Pet SensitivityOct 4, 2023

Hi, Thank you for sharing your experience, and we're glad to hear that you found the information received to be excellent. However, we understand your concern about the longer-than-expected processing time. The mailing time is something that is completely out of our control, but we will try to make this more clear. We appreciate your feedback, and it's essential for us to continually improve our processes and communication to provide a better customer experience. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Kind Regards, Customer Support Team

Response from My Pet SensitivityOct 4, 2023

Hi, Thank you for sharing your feedback about the helpfulness of the information provided. We're pleased to hear that it has been valuable for your pet's care. We understand your concerns regarding the mailing time, unfortunately we have no control of this. We continually strive to improve our processes, and your feedback is valuable in that regard. If you have any further questions or need assistance with anything related to your pet's health, please don't hesitate to reach out. We're here to support you and your furry friend. Kind Regards, Customer Support Team

Response from My Pet SensitivityOct 4, 2023

Hi, Thank you for sharing your review, We're delighted to hear about your great experience with quick responses and helpful assistance. If you ever require our services or have more questions down the road, don't hesitate to reach out. We're here to support you and provide the best assistance possible. Your feedback is greatly appreciated! Kind Regards, Customer Support Team