My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityJul 10, 2024

Hi, I can understand your frustration. It's essential for any test, especially one dealing with health and sensitivities, to provide accurate and relevant information tailored to the subject, whether it's a human or a pet. Thank you for bringing this to our attention. Your feedback is valuable and could help the company improve their service for future customers. If there's anything else you'd like to discuss or need further assistance with, feel free to let me know! Kind regards, Customer Care Team

Response from My Pet SensitivityJul 10, 2024

Hi, I'm sorry to hear that you were dissatisfied with the service. If you provide more details about your experience, perhaps there are specific issues that can be addressed or clarified. Additionally, reaching out to customer service might help resolve any problems or misunderstandings. Kind regards, Customer Care Team

Response from My Pet SensitivityJul 8, 2024

Hi, I'm sorry that we do not provide hard copies. If there's anything else we can help you with please do let us know Thank you

Response from My Pet SensitivityJul 8, 2024

Hi, It sounds like you've had a frustrating experience with the sensitivity test for your pet. It's disappointing to hear that you received conflicting information about the status of your sample and then received results quickly after inquiring. It's understandable to question the credibility of the results, especially if they seem to indicate sensitivity to common local elements. If you're still concerned about the accuracy of the results or have further questions, it might be beneficial to reach out to the company again for clarification or possibly seek a second opinion from a different veterinary service. Ensuring your pet's health and well-being is paramount, so it's important to have confidence in the information you receive. If there's anything specific you'd like to discuss or if I can assist you further, please let me know. Kind regards, Customer Care Team

Response from My Pet SensitivityJul 5, 2024

Hi, Thank you for your review. It's important too note that allergies cannot be detected via a hair sample. Our test is designed to detect sensitivities, allergies would have to be tested for via a blood sample which needs to be administered via a vet. If you would like any further information on this, please do not hesitate to reach out Thank you

Response from My Pet SensitivityJul 4, 2024

Hi, I'm sorry to hear that you feel that way. Could you please contact us directly and provide more details about your experience? This information will help us understand the issue better and assist you accordingly. Kind regards, Customer Care Team

Response from My Pet SensitivityJul 3, 2024

Hi, I'm sorry to hear about your frustrating experience with the sensitivity test and the company's customer service. It sounds incredibly disappointing and confusing, especially with the additional costs you incurred for priority tracking. It's important for companies to provide clear communication and efficient support, especially when dealing with sensitive matters like pet health. I hope you're able to get this resolved satisfactorily soon. If there's anything else I can assist you with or if you have further questions, feel free to let us know. Kind regards, Customer Care Team

Response from My Pet SensitivityJul 3, 2024

Hi, I'm sorry to hear that you feel the test was a waste of money. If you'd like, I can help provide information or discuss your concerns further. Just let me know how I can assist you! Kind regards, Customer Care Team