My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityJan 12, 2024

Hi, Thank you for sharing your thoughts with us. We appreciate your feedback and understand the importance of knowing your dog's sensitivities. While our sensitivity test is designed to identify specific sensitivities, it may not provide information on allergies. Allergies often involve complex immune responses that may require specialized testing. We recommend consulting with a veterinarian who can conduct more comprehensive allergy tests to pinpoint specific allergens affecting your dog. If you have any further questions, please feel free to reach out. Kind Regards, Customer Support Team

Response from My Pet SensitivityJan 10, 2024

Hi, Thanks for sharing your review! I'm glad to hear that you had a smooth and easy experience with the testing process, and that the results were delivered promptly. It's wonderful that the information provided was easy to read and explained well, enabling you to proceed with a plan for your cat. If you have any more questions or if there's anything else I can assist you with, feel free to let me know. Wishing you and your cat all the best on the path to improved health! Kind Regards, Customer Support Team

Response from My Pet SensitivityJan 4, 2024

Hi, I appreciate your patience as you await the results. The mailing time can vary depending on the postal service, but as soon as the sample is received the results will be issued within 3-5 days. It's good that you found the initial process easy. If you have any questions or need further assistance once the results are available, don't hesitate to reach out. Kind Regards, Customer Support Team

Response from My Pet SensitivityJan 4, 2024

Hi, Thanks so much for your feedback! I'm delighted to hear that you found the service fast, efficient, and the results for your cat clear. Adjusting your cat's diet based on the sensitivities identified can indeed contribute to their overall well-being. If you have any more questions or need further assistance along the way, feel free to reach out. Wishing your cat health and happiness! Kind Regards, Customer Support Team

Response from My Pet SensitivityJan 4, 2024

Hi, Thanks for your review! I'm glad to hear that you found the sensitivity report detailed and informative for your Gordon Setter. Understanding your pet's sensitivities can be crucial for their overall well-being. If you have any questions or need further assistance, feel free to reach out. Wishing your Gordon Setter health and happiness! Kind Regards, Customer Support Team

Response from My Pet SensitivityJan 3, 2024

Hi, Thank you for reaching out and sharing your experience. We apologize for any inconvenience you faced with the email notifications and appreciate your understanding. We're glad to hear that our customer service team was helpful in assisting you. If there's anything else you need or if you have further feedback, please feel free to let us know. Kind Regards, Customer Support Team

Response from My Pet SensitivityJan 3, 2024

Hi, Thank you for sharing your feedback on the process. We're pleased to hear that you found the overall process simple. Regarding the shipping cost, we understand your concern and your input is valuable. If you have any more feedback or questions, please feel free to let us know. We appreciate your trust in our services. Kind Regards, Customer Support Team

Response from My Pet SensitivityJan 3, 2024

Hi, We do not send a physical test kit as we aim to be environmentally friendly and reduce waste. Instead, we kindly ask our customers to use their own packaging to send their hair sample to our laboratory. Once you place your order, you should receive a confirmation email containing the next steps which will ask you to complete a submission form. Please ensure that you follow the instructions carefully to ensure that your sample is collected correctly and arrives safely at our laboratory. If you have any questions or concerns, please do not hesitate to contact us. We are always here to help and support you in any way we can. Kind Regards, Customer Support Team