My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityFeb 14, 2024

Hi, Thanks for sharing your review! We're delighted to hear that you found the process easy and that you received your results quickly! Providing clear explanations and additional educational resources about pet health are important aspects of our service, and we're glad that you found them helpful. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you and your pet! Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 13, 2024

Hi, Thank you for your feedback and for sharing your experience with us. We apologize for any confusion regarding the packaging and the type of testing offered. Our goal is to provide clear and transparent information to our customers, and we will take your feedback into consideration to improve our communication moving forward. Regarding testing for both sensitivities and allergies, we focus specifically on sensitivities as our testing method is tailored to identify intolerances to various substances. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help and appreciate your input as we strive to improve our offerings. Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 12, 2024

Hi, Thank you for sharing your experience with us! We're glad to hear that you found the test results informative and helpful, despite the longer processing time than expected. We understand that waiting for results can be frustrating, and we appreciate your patience throughout the process. Your feedback regarding the processing time is valuable to us, and we'll take it into consideration as we continue to improve our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 12, 2024

Hi, Thank you for your feedback! We apologize if our communication regarding sample receipt was not as clear as it should have been. Ensuring that our customers are informed and updated throughout the process is important to us, and we'll certainly take your feedback into consideration to improve our communication in the future. If you have any further suggestions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can. Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 9, 2024

Hi, I'm sorry to hear about the delay you experienced with your sample and the testing process. Sometimes, unexpected issues can arise during transit causing delays. We appreciate your patience and understanding while we worked to resolve the situation. If you have any further concerns or questions, please feel free to reach out to us. We're here to assist you every step of the way. Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 7, 2024

Hi, Thank you for your feedback! We're glad to hear that you found our price point reasonable and the results easy to understand. Your suggestion about providing a complete list of tested items with sensitivities marked next to them is valuable, and we'll definitely consider it for future improvements to our service. If you have any further questions or suggestions, please don't hesitate to reach out. Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 5, 2024

Hi, We appreciate your feedback and understanding regarding the limitations of the test for sensitivities. It's great that it provided you with a basis to understand potential sensitivities for your dog. If there's anything else you'd like to share or if there's anything else we can assist you with, feel free to let us know. Kind regards, Customer Support Team

Response from My Pet SensitivityFeb 1, 2024

Hi, Thanks for your feedback! We appreciate you sharing your experience with us. It's great to hear that our sensitivity test provided a valuable baseline for your pet's diet. We sincerely hope that this information becomes a helpful resource for managing your pet's well-being in the future. If you have any further questions or need ongoing support, please feel free to reach out. We're here to assist you and your pet on their health journey. Kind regards, Customer Support Team