My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityAug 21, 2026

Thank you for your feedback. We’re sorry to hear that you were disappointed with your results. We do analyse a wide range of foods and other items, and while some of the results may seem unusual or unexpected, they can still provide useful information. Items such as rabbit ears, for example, are commonly given to dogs as treats, so knowing which foods or treats to avoid can still be helpful when reviewing your dog’s diet. If you’d like, we’d be happy to help you go through the results and make the most of the information provided.

Response from My Pet SensitivityAug 19, 2026

Thank you for taking the time to leave feedback. We are sorry to hear that you felt uncertain about your test results. We take the accuracy and transparency of our testing very seriously. To clarify the test purchased was from our sensitivity range, our bio-resonance tests evaluate sensitivities, which are separate from medical allergies or clinical diagnostics. We outline this distinction across our website and product pages so customers know exactly what insights to expect. Our process measures unique frequency responses against a wide panel of items to help identify potential non-medical triggers affecting digestion and overall wellness. We will be in contact to assist further with your report!

Response from My Pet SensitivityAug 19, 2026

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. We’d like to gently clarify that we offer both allergy and sensitivity testing, which are two distinct types of tests. To help customers select the right option for their needs, we detail the specific scope and purpose of each test on its individual product page. We always encourage reviewing these details prior to ordering, but we completely understand how these distinctions can sometimes be confusing. If you’d like us to take a closer look at your order or help guide you toward the right test, please reach out to our team directly so we can assist you.

Response from My Pet SensitivityAug 12, 2026

We’re sorry to hear that you initially only received one of your two pet reports. We’ve checked our records and can confirm that both reports were issued and sent to you on 21st July. However, we completely appreciate that one may not have reached you, so we have now resent both reports to you. We do have both telephone and email support available and always encourage customers to contact us directly if they experience an issue, as we’re more than happy to investigate and resolve things as quickly as possible. In this instance, we would have been very happy to look into this for you before a review was left. We’ll also be in touch directly to make sure that you’ve received both reports safely this time. We’re sorry again for the inconvenience and hope we’ve now been able to resolve this for you.

Response from My Pet SensitivityAug 10, 2026

We’re sorry to hear you’re unhappy with your results. We do want to clarify that hives are typically associated with an allergic reaction rather than a sensitivity, and our sensitivity test is not an allergy test. We’ve requested your details so that a member of our team can contact you directly and help explain your dog’s results and how the report should be interpreted. We’ll be happy to discuss your concerns further and provide clarification regarding the testing process.

Response from My Pet SensitivityAug 3, 2026

We're sorry to hear that you feel this way. Our bioresonance tests are not advertised as medical or diagnostic tests, and we make this clear throughout our website. They are intended as a complementary wellness service based on bioresonance principles. We understand that this approach isn't for everyone, and we respect that opinions on bioresonance differ. If you have any questions about your report or would like to discuss your results in more detail, our team would be happy to help. Thank you for taking the time to share your feedback.

Response from My Pet SensitivityAug 3, 2026

We're sorry to hear you're disappointed with your dog's results. Our test assesses potential sensitivities through bioresonance analysis and is designed to look at one possible factor that may be contributing to symptoms. It is not intended to diagnose or rule out other potential causes, so a result that doesn't highlight a particular food doesn't necessarily mean it isn't relevant to your dog's individual circumstances or that another underlying factor isn't involved. We appreciate that some of the findings may seem unexpected, particularly when compared with your own observations. If you'd like to discuss your results, our team would be happy to go through your dog's report in detail, explain the results, and answer any questions you may have.

Response from My Pet SensitivityAug 3, 2026

We're sorry to hear that you were disappointed with your experience. You're correct that this is a pet sensitivity test rather than a medical allergy test, and we aim to make this distinction clear throughout our website and product information. Our test is designed to assess potential sensitivities through bioresonance analysis and is intended as a complementary wellness tool. Thank you for taking the time to share your feedback.