My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityApr 23, 2024

Hi, I'm delighted to hear that you had a positive experience with the testing process for your dog, Jilly! It's wonderful that you found the process of submitting the sample to receiving the results to be smooth and efficient. Collaborating with your veterinarian to understand and manage your pet's health is crucial, and I'm glad that the test results could contribute to that process. If you have any further questions or need additional support along Jilly's health journey, please don't hesitate to reach out Kind regards Customer Care Team

Response from My Pet SensitivityApr 19, 2024

Hi, We're delighted to hear that you found our pet sensitivity test to be comprehensive and easy to use! Understanding your dogs' sensitivities can be crucial for their health and well-being, and we're glad our test could provide valuable insights for you. If you have any questions about interpreting the results or need further assistance in navigating your dogs' dietary needs, please don't hesitate to reach out. We're here to support you and your pets every step of the way. Thank you for choosing us for your testing needs! Kind regards, Customer Care Team

Response from My Pet SensitivityApr 17, 2024

Hi, It's wonderful to hear that you had a positive experience with the customer service team and found the testing process to be a valuable alternative to expensive veterinary tests. Understanding your dog's sensitivities can indeed help you make informed decisions about their diet and overall health. Thank you for sharing your feedback! Kind regards, Customer Care Team

Response from My Pet SensitivityApr 17, 2024

Hi, It sounds like the test provided valuable insights into your dogs' sensitivities, even if it didn't fully address all of their issues. It's understandable that you were hoping for more clarity on specific issues like mealtime struggles and excessive licking. It's great to hear that you found the test easy to use and that the results were thorough. If you continue to have concerns about your dogs' health or behaviour, consulting with a veterinarian can provide additional guidance and support to address their individual needs. Thank you for sharing your experience and recommendations! Kind regards, Customer Care Team

Response from My Pet SensitivityApr 15, 2024

Hi, It's great to hear that you found the results helpful despite the longer-than-expected processing time. Thank you for clarifying that it's a sensitivity test, as this can sometimes be confused with allergy testing. If you have any further questions or need assistance, feel free to reach out! Kind regards, Customer Care Team

Response from My Pet SensitivityApr 15, 2024

Hi, It's excellent to hear that the Pet Sensitivity test helped you identify your Maltese's main allergies and that you were able to use the results effectively in combination with advice from a dog nutritionist. Managing allergies in pets can be challenging, but having a clear understanding of their sensitivities can make a significant difference in their health and well-being. If you have any further questions or need additional assistance, feel free to reach out! Kind regards, Customer Care Team

Response from My Pet SensitivityApr 12, 2024

Hi, Thank you for sharing your experience. It's helpful to know that while the processing time at the lab was quick, the overall timeline from sample collection to results was longer due to the initial processing at the fulfilment centre. Transparency about the entire process can help manage expectations, especially when families are eagerly awaiting answers for their pets' allergies. If you have any further feedback or questions, feel free to reach out to the company. Kind regards, Customer Care Team

Response from My Pet SensitivityApr 12, 2024

Hi, It's great to hear that you found the report interesting and informative! While the initial shipping time might have been a bit longer than expected, it's reassuring that the lab promptly processed your sample and delivered the results within the specified timeframe. If you have any further questions or if there's anything else you'd like to know, feel free to ask! Kind regards, Customer Care Team