My Pet SensitivityPet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Kenneth T.
Did really provide actionable recommendation
Response from My Pet SensitivityNov 8, 2024
Hi, I'm so sorry to hear your experience with us was unsatisfactory. We will be in contact with you shortly to discuss your case specifically, and do all we can to make it right. Thank you for leaving your review, and we shall speak to you soon, Kind regards, Customer Care Team
Tonya R.
I haven’t received my results and it’s been about a month.
Response from My Pet SensitivityNov 8, 2024
Hi, I'm so sorry to hear your experience with us was unsatisfactory. We will be in contact with you shortly to discuss your case specifically, and do all we can to make it right. Thank you for leaving your review, and we shall speak to you soon, Kind regards, Customer Care Team
Terra M.
Results were different then what was posted they would be on their website.
Response from My Pet SensitivityNov 6, 2024
Hi, I'm so sorry to hear your experience with us was unsatisfactory. We will be in contact with you shortly to discuss your case specifically, and do all we can to make it right. Thank you for leaving your review, and we shall speak to you soon, Kind regards, Customer Care Team
Bobbi L.
My dog gets sick a lot and the things your test shows she has problems with are not anything she has ever had. I feel like I wasted my money.
Response from My Pet SensitivityNov 5, 2024
Hi, I’m sorry to hear that the test results did not align with your dog's experiences. It's frustrating to invest in a service and not receive the clarity or insights you were hoping for. We strive to provide accurate and helpful information, and your feedback is important to us. If you'd like, we can help clarify the results or discuss potential next steps for further testing or support. Your dog's health is our priority, and we want to ensure you have the best resources available. Thank you for sharing your thoughts. Kind regards, Customer Care Team
April
I have a dog who is allergic to everything under the sun. We have had many test say the same thing, however this one didn't even list a quarter of what he is allergic to. I need to find a company who can accurately test for duck. I can't trust the results of this one due to lack of matches to my last 6 tests. We know my dog is allergic to eggs, pork, beef, chicken and so much more. Out of just those it only came back with pork.
Response from My Pet SensitivityNov 5, 2024
Hi, Thank you for sharing your concerns regarding your dog's allergy test results. We understand how important accurate testing is, especially when dealing with multiple sensitivities. It's unfortunate that the results did not align with previous tests you've done. If you're looking for more comprehensive allergy testing options, you might consider consulting with a veterinary allergist who can perform intradermal skin testing or blood tests that specifically evaluate allergies, as opposed to food sensitivities. These methods can often provide more detailed insights into your dog's allergies. If you have any other questions or need assistance, please let us know. We're here to help! Kind regards, Customer Care Team
Christine S.
With over 400 things tested for we are no closer to finding out what is bothering our dog's skin. The items that he is sensitive to he doesn't eat or come in contact with.
Response from My Pet SensitivityNov 1, 2024
Hi, I’m sorry to hear that the test results didn’t provide the clarity you were hoping for regarding your dog's skin issues. It can be frustrating when the information doesn't align with your observations. We recommend following up with your veterinarian, as they may suggest additional testing or alternatives to help identify the underlying causes. If there's anything specific you’d like assistance with, please let us know. Kind regards, Customer Care Team
Guillermo F.
Very bad service. Double checks if you actually want the product after they take your money. Received my sample for over a week and did not process anything until I had to call to remind them it was over 10 days I sent my sample priority mail. Never using it again and not recommending.
Response from My Pet SensitivityNov 1, 2024
Hi, I'm sorry to hear about your experience. We strive to provide timely and efficient service, and it's concerning that you faced delays with your sample processing. Your feedback is important to us, and we'll make sure to address this with our team to improve our processes. If there's anything else we can do to assist you, please let us know. Kind regards, Customer Care Team
America S.
Not at all what I thought I was purchasing Read the fine print Waste of my hard earned cash
Response from My Pet SensitivityNov 1, 2024
Hi, Thank you for sharing your thoughts. We’re sorry to hear the test didn’t meet your expectations. If you’d like, please reach out to our customer support team so we can address any specific concerns and ensure you have all the information you need. Kind regards, Customer Care Team
