Chris
Communication and accommodating
Communicating with My Pet Sensitivity has been awesome. Their team has been fast with responding to any question(s) I had. We weren’t sure if the proper label (we did not do it ourselves) was put on the package properly and dropped off, but My Pet Sensitivity made sure they went above and beyond to get a description of what we sent to make sure there weren’t any delays in the process. 5/5 would recommend doing business with them.
Response from My Pet SensitivityNov 14, 2023
Chris, Thank you for your generous feedback! It is great to hear that the communication you received was 'awesome' and that our team were prompt in responding to any queries that you had. We couldn't ask for a better compliment than confirming that you would work with us again! Customer satisfaction is our number one priority and we are so pleased that your expectations were met. Your feedback is incredibly valuable, and we're grateful for your trust in us. If there's anything more we can assist you with, please don't hesitate to reach out! Kind Regards, Customer Support Team


