Super easy, super fast, the MOST affordable! The vet was going to charge 1500 for what I paid $40. Grest and timely customer service when I asked a follow up question.
Response from My Pet SensitivityDec 3, 2023
Hi,
Thank you so much for recommending us!
We feel that it is important to offer a test that is affordable for all, pet testing can be so costly and many owners can be in turmoil. Thank you also for your kind comments regarding our customer service team, we are pleased that they assisted you promptly.
If you need more guidance or have further questions, please don't hesitate to reach out. We're here to support you and your pet's well-being.
Kind Regards,
Customer Support Team
GG
Ginger G.
The ordering of it was easy I’m still…
The ordering of it was easy I’m still waiting for it to come in the mail
Response from My Pet SensitivityDec 3, 2023
Ginger,
Thank you for sharing your experience with ordering from our website! We are happy to hear that this was done with ease.
Please note that we do not send a test kit in the mail.
Once an order is placed, you should have received an email containing a code that requires registering. Once that step is done, you then receive the next steps on how and where to send your pets sample.
Please reach out to us so we can assist you further with the process!
Kind Regards,
Customer Support Team
KR
Kevin R.
User friendly website
User friendly website, good communication, fast service and excellent detailed report
Response from My Pet SensitivityDec 3, 2023
Kevin,
Thank you for the many compliments within your review!
Firstly we appreciate the feedback on our website, we are continuously developing this to ensure the consumers journey is seamless and enjoyable.
Secondly, we are pleased that our service met your expectations and the communication your received was good and prompt.
Thank you also for your feedback on how detailed the report is, knowing which items to avoid can make a huge impact on our pets lives.
If you have any more questions or need further assistance in the future, don't hesitate to reach out.
Kind Regards,
Customer Support Team
NW
Nicola W.
Dog sensitivity test
Excellent and quick service
Very interesting results
Response from My Pet SensitivityDec 3, 2023
Nicola,
Thank you for sharing your review!
We're delighted to have been able to assist you with valuable information about your pet's potential allergies and sensitivities. It's always a priority for us to help pet owners like you address the well-being of their furry friends. It is also great to hear that our service was excellent and prompt.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
Kind Regards,
Customer Support Team
DL
Dave L.
Jasber results
Great to find which foods are sensitive to our dog
Response from My Pet SensitivityDec 3, 2023
Dave,
Thank you for taking the time to leave us your feedback!
We hope that now you have the information on why your pet might be feeling unwell which will allow you to implement changes to help see improvements going forward.
We appreciate your dedication to your pet's well-being, and it's heart-warming to know that our test has been valuable for you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
Kind Regards,
Customer Support Team
KT
Kellsey T.
Thank you
Thank you for the easy test and the great information! It was so helpful! I know what to do to help my dog stop itching!
Response from My Pet SensitivityDec 3, 2023
Kellsey,
Your feedback is truly valued!
It is pleasing to hear that you found the test 'easy' and that you have received helpful information that you can hopefully utilise going forward.
We hope that during the latter part of the elimination phase your dogs symptoms start to ease.
If you ever need more guidance or have further questions, please don't hesitate to reach out. We're here to support you and your pet's well-being.
Kind Regards,
Customer Support Team
MC
Michelle C.
The test gave me all the information I…
The test gave me all the information I needed to make my dog more comfortable.
Response from My Pet SensitivityDec 3, 2023
Michelle,
Thank you for leaving us your feedback!
We are so pleased that our test has proved valuable in providing you extensive information into why you pet may be experiencing unpleasant symptoms.
We hope the elimination phase goes well for you both, if you do however require any further support or have anymore queries, do let us know!
Kind Regards,
Customer Support Team
KA
Kathy
SO glad I did this!
I have a 2 yr old cat that has had problems from the day she came home from the shelter.
She won't eat for a couple of days until she cannot stand it any longer. Then she eats, but almost immediately throws it all back up. When she does manage to keep it down, she has horrible diarrhea. Constantly licking and shedding worse than my Collies in the springtime, led me to suspect a food allergy.
I took her to several different vets, but no one could find a thing wrong with her. I tried several different formulas and flavors of food, both wet and dry, from multiple brands. None helped and some even made things worse.
So when I ran across My Pet online, I jumped at it. I sat on pins and needles until the results came in, and...I was floored! I knew she couldn't handle fish, especially tuna, but I had NO idea of just how many things could possibly be upsetting her system! Between she and her littermate, they are sensitive to nearly every protein known to mankind except for beef. Also rice, which is, of course, one of the 'go-to' ingredients for sensitive stomachs.
I am getting ready to sit down with a local animal nutritionist to discuss the results and what brand or type of food would be best for the two of them. Perhaps together, we can help this poor cat to feel better. I am sure she must be miserable.
Without My Pet and this Sensitivity test, I would have no idea how to help my poor cat.
Response from My Pet SensitivityDec 3, 2023
Kathy,
Firstly, thank you for sharing your wonderful experience!
We are sorry to hear that your cat has been experiencing awful sensitivities for such a long time!
I cannot tell you how pleased we are that the results have proved so vital in assisting you with the next steps to make her feel better and to hopefully enjoy eating again.
We are wishing you the best of luck with the animal nutritionist however, please know that we are here if you have any queries or concerns going forward!
Kind Regards,
Customer Support Team
