My Pet SensitivityReviews of mypetsensitivity.com

4.02,950 reviews
Pet Stores
10685-B Hazelhurst Dr. #24329 Houston, Texas, Texas

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My Pet Sensitivity

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About My Pet Sensitivity

Pet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.

My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: mypetsensitivity.com
Website: mypetsensitivity.com
Category: Pet Stores
Location: Texas, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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My Pet Sensitivity reviews

Showing 493 reviews with 1 star · Clear filters

Nick L.
Nov 27, 2024
My pet sensitivity takes your money and…
My pet sensitivity takes your money and doesn't follow through with post phone call meeting to go over results as promised.
Response from My Pet SensitivityNov 28, 2024
Hi, I'm sorry to hear your experience with us was unsatisfactory. As you can see we have requested a little more information from you, so we're able to locate your test and can then discuss your case specifically. We will do all we can to make this right for you Thank you for leaving your review and we shall speak to you soon, Kind regards, Customer Care Team
Pippa K.
Nov 25, 2024
Order doesn't ship for ages
I ordered my advanced test on 5th November but have not received anything yet, I have even emailed them without a response.
Response from My Pet SensitivityNov 27, 2024
Hi, I'm sorry to hear your experience with us was unsatisfactory. As you can see we have requested a little more information from you, so we're able to locate your test and can then discuss your case specifically. We will do all we can to make this right for you Thank you for leaving your review and we shall speak to you soon, Kind regards, Customer Care Team
NELLY O.
Nov 23, 2024
The ad for this product is misleading
The ad for this product is misleading. They show a picture of a kit so I was expecting an actual item to come in the mail. No such thing. Everything is online only. Then I had problems entering the necessary information. Now I have to dig up a computer to read the results because I can't read it on my phone. I would not have ordered this "product" if I had known.
Response from My Pet SensitivityNov 25, 2024
Hi, I'm so sorry to hear your experience with us was unsatisfactory. We will be in contact with you shortly to discuss your case specifically, and do all we can to make it right. Thank you for leaving your review, and we shall speak to you soon, Kind regards, Customer Care Team
Selena K.
Nov 23, 2024
Question validity
The foods and environmental "allergies" provided didn't match one single thing my dog is exposed to yet he is broken out all over. He hasn't eaten any of the foods listed nor been exposed to any metals, or the types of outside plants/grasses that we're listed so I do not believe these results were accurate and a total waste of my money.
Response from My Pet SensitivityNov 25, 2024
Hi, I'm so sorry to hear your experience with us was unsatisfactory. We will be in contact with you shortly to discuss your case specifically, and do all we can to make it right. Thank you for leaving your review, and we shall speak to you soon, Kind regards, Customer Care Team
Susan C.
Nov 20, 2024
The first sample I sent was lost
The first sample I sent was lost. It then took almost a month to resolve that and send a second sample. When I received results, I took them to my vet and vet tech daughter and learned that the only true manner to determine sensitivities is a blood test. Common sense and a bit or research would provide the same results. I've been scammed.
Response from My Pet SensitivityNov 21, 2024
Hi, I'm so sorry to hear your experience with us was unsatisfactory. We will be in contact with you shortly to discuss your case specifically, and do all we can to make it right. Thank you for leaving your review, and we shall speak to you soon, Kind regards, Customer Care Team
Brian K.
Nov 17, 2024
Tonya Erskine Only gave 1 star because I had to or 0…
Only gave 1 star because I had to or 0 stars this place is a joke their telling me this isn't an allergy test so my dog still suffering I paid for nothing calling my attorney on Monday for their fraudulent claims don't fall for this scam!!my poor baby is suffering could of used the money to help her evil heartless company's out for a buck just cruel!!
Response from My Pet SensitivityNov 20, 2024
Hi, I'm sorry to hear your experience with us was unsatisfactory. As you can see we have requested a little more information from you, so we're able to locate your test and can then discuss your case specifically. We will do all we can to make this right for you Thank you for leaving your review and we shall speak to you soon, Kind regards, Customer Care Team
Malkara S.
Nov 16, 2024
My dog has massive allergies
My dog is very much affected by chicken and eggs. This Sensitivity test to not even indicate that chicken or eggs were An Al virgin or a sensitivity. I’m not very impressed. Their sensitivity test indicated that my dog was highly allergic to beef, but that is the one thing that seems to be OK with her. I am not impressed with the testing, makes me always sad that I spent $50 to get this done. I kind of already knew that she was fine with beef, but I was hoping that she would be fine with other Proteins as well. I would not trust this a test.
Response from My Pet SensitivityNov 20, 2024
Hi, I'm so sorry to hear your experience with us was unsatisfactory. We will be in contact with you shortly to discuss your case specifically, and do all we can to make it right. Thank you for leaving your review, and we shall speak to you soon, Kind regards, Customer Care Team
Lori S.
Nov 14, 2024
Customer service not responsive.
Customer service not responsive.
Response from My Pet SensitivityNov 15, 2024
Hi, I'm sorry to hear your experience with us was unsatisfactory. As you can see we have requested a little more information from you, so we're able to locate your test and can then discuss your case specifically. We will do all we can to make this right for you Thank you for leaving your review and we shall speak to you soon, Kind regards, Customer Care Team

My Pet SensitivityReviews of mypetsensitivity.com

About My Pet Sensitivity

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About My Pet Sensitivity

About these reviews

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My Pet Sensitivity reviews

My pet sensitivity takes your money and…

Order doesn't ship for ages

The ad for this product is misleading

Question validity

The first sample I sent was lost

Tonya Erskine Only gave 1 star because I had to or 0…

My dog has massive allergies

Customer service not responsive.