K. Heidi A.
Thorough Test
The test results were very thorough and gave a lot of information. Where the problem occurred is in communicating how to initiate the testing and when/where to get the results. Maybe it's just me, but an email or text to say the results are available and a link where to find them, that would be very helpful.
Response from My Pet SensitivityJun 29, 2026
We appreciate your feedback regarding the thoroughness of our test results. We understand your suggestion about improving our communication process for test initiation and result availability. We are actively exploring options like email or text notifications with direct links to enhance this experience for our customers.