My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityJan 31, 2025

Hi, Thank you for your review. If you're happy with your experience with us, would you be so kind as you amend your star rating? We would really appreciate that. If there's anything you need from us at all, please never hesitate to ask Kind regards, Customer Care Team

Response from My Pet SensitivityJan 28, 2025

Hi, Thank you for your review. We’ve designed our process to provide you with faster results and minimize environmental impact, which is why we don’t send out physical test kits. Instead, you’ll receive an email after your purchase with everything you need to activate and submit your pet's sample the same day. This streamlined approach helps you get your health insights quicker while also reducing waste. I'm sorry you have struggled to get hold of us. We will be in contact with you shortly to discuss your case specifically, and to help you with anything you need. Thank you

Response from My Pet SensitivityJan 21, 2025

Hi, I'm sorry to hear your experience with us was unsatisfactory. As you can see we have requested a little more information from you, so we're able to locate your test and can then discuss your case specifically. We will do all we can to make this right for you Thank you for leaving your review and we shall speak to you soon, Kind regards, Customer Care Team

Response from My Pet SensitivityJan 21, 2025

Hi, I'm sorry to hear your experience with us was unsatisfactory. As you can see we have requested a little more information from you, so we're able to locate your test and can then discuss your case specifically. We will do all we can to make this right for you Thank you for leaving your review and we shall speak to you soon, Kind regards, Customer Care Team

Response from My Pet SensitivityJan 15, 2025

Hi, Thank you for your review. We’ve designed our process to provide you with faster results and minimize environmental impact, which is why we don’t send out physical test kits. Instead, you’ll receive an email after your purchase with everything you need to activate and submit your pet's sample the same day. This streamlined approach helps you get your health insights quicker while also reducing waste. If you have any questions about the process, please let us know Thank you!

Response from My Pet SensitivityJan 14, 2025

Hi, I'm sorry to hear your experience with us was unsatisfactory. As you can see we have requested a little more information from you, so we're able to locate your test and can then discuss your case specifically. We will do all we can to make this right for you Thank you for leaving your review and we shall speak to you soon, Kind regards, Customer Care Team

Response from My Pet SensitivityJan 14, 2025

Hi, I'm sorry to hear your experience with us was unsatisfactory. As you can see we have requested a little more information from you, so we're able to locate your test and can then discuss your case specifically. We will do all we can to make this right for you Thank you for leaving your review and we shall speak to you soon, Kind regards, Customer Care Team

Response from My Pet SensitivityJan 8, 2025

Hi, We’re sorry to hear about your experience and any confusion caused by the process. Losing and then locating a sample is not the standard we aim for, and we apologize for any inconvenience this may have caused. Our test is designed to identify sensitivities rather than allergies, which we understand may not have been clear. If you’d like, we can look into your case further to address your concerns or clarify any misunderstandings. Please feel free to reach out to our customer care team for assistance. Kind regards, Customer Care Team