My Pet SensitivityPet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Kandy
Everything good. Gives me a clear answer
Response from My Pet SensitivityApr 2, 2024
Hi, Thanks for sharing your review! I'm glad to hear that you found the response helpful and clear! If you have any more questions or need further assistance in the future, feel free to reach out anytime. We're here to help! Kind Regards, Customer Support Team
Melissa
Such a helpful and detailed report. We knew our pup had a chicken allergy but it was so helpful to learn about his other sensitivities. It even told us what vitamins he needs more of, which was super insightful. Would recommend to any pet owner!
Response from My Pet SensitivityApr 2, 2024
Hi, Thank you so much for sharing your positive experience with us! We're delighted to hear that our report provided valuable insights into your pup's health and dietary needs. Helping pet owners like yourself better understand and address their furry friends' sensitivities is our mission, and we're thrilled that we could assist you in this regard. It's fantastic to hear that our report was helpful and insightful, especially in identifying additional sensitivities and providing guidance on necessary vitamins. Your recommendation means the world to us, and we truly appreciate your trust and support. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing us to support your pet's health journey. Kind regards, Customer Care Team
Jacqueline N.
I received my results quicker than expected. They explained everything in details I could understand. I also reached out to their customer service and they returned with answers to my emails in less than a day! I have recommended MyPetSensitivity to everyone I know, including my veterinarian! Thank you so much
Response from My Pet SensitivityApr 2, 2024
Hi, We're thrilled to hear about your positive experience with MyPetSensitivity! Providing prompt results and excellent customer service is our priority, and we're delighted that we could exceed your expectations in both regards. It's fantastic to hear that our detailed explanations were helpful and easy for you to understand. We strive to ensure that our customers feel informed and supported every step of the way. Thank you for recommending us to your friends and even your veterinarian! Your trust and support mean a lot to us, and we're grateful for the opportunity to assist you and your pet. Kind regards, Customer Care Team
Sue M.
I had misplaced the resuIts and couIdn't find them. ThankfuIIy, they were stiII on record at My Pet Sensitivity and were promptIy re-sent.
Response from My Pet SensitivityMar 29, 2024
Hi, Thanks for sharing your review! I'm glad to hear that My Pet Sensitivity was able to promptly resend the results for you! If you have any other questions or need further assistance, feel free to let us know. We're here to help! Kind Regards, Customer Support Team
Cecilia Pizarro A.
results helped me cater my food to my cat’s needs. not sure of the accuracy as I’ve heard hair isnt as accurate as blood testing however following what they told me helped my cat tremendously.
Response from My Pet SensitivityMar 29, 2024
Hi, Thank you for sharing your experience with us! We're glad to hear that the results helped you cater your cat's food to her needs and that it has had a positive impact on her health. While it's true that hair testing is different to blood testing, it can still provide valuable insights into sensitivities and help guide dietary adjustments. We're delighted to hear that following the recommendations based on the results has made a significant difference for your cat. Kind regards, Customer Care Team
Rosie M.
In postbox on Tuesday 26th and had my results back today (28th). Less than a two day turnaround! I think I was extremely lucky on timing. Great service, significantly cheaper than most and a very easy process. Hardest part was getting my dog to sit still to get some hair. Considering it states that it will only tell you about ingredients with the strongest reactivity, I was surprised how on depth it was. Thank you for the insight into my dogs food sensitivities. Would recommend and use again!
Response from My Pet SensitivityMar 29, 2024
Hi, Thank you for your wonderful feedback! We're thrilled to hear about your quick turnaround time and that you found our service to be great, affordable, and easy to use. We understand that getting your dog to cooperate for the hair sample can be a challenge, but we're glad you managed it! It's fantastic to hear that you were pleasantly surprised by the depth of the results, even considering that only the ingredients with the strongest reactivity are highlighted. Providing comprehensive insights into your dog's food sensitivities is our goal, and we're delighted that we could meet your expectations. Kind regards, Customer Care Team
Alexa T.
Everything was very easy to use and navigate! I didn’t have any problems on the website when I was placing my order, and they communicated really well throughout the whole process. I forgot to send it in right after I bought it, so I would have loved having a little reminder that they were waiting for my sample! Otherwise absolutely loved the process and I’m happy to be able to feed my dog something that’ll agree with his tummy!
Response from My Pet SensitivityMar 29, 2024
Hi, Thank you for your feedback! We're delighted to hear that you found our website easy to navigate and that the communication throughout the process was helpful. Your suggestion about having a reminder for sending in the sample is valuable, and we'll definitely take it into consideration to improve our service. We're thrilled to hear that you're happy with the process and that you're able to feed your dog something that agrees with his tummy. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Kind regards, Customer Care Team
E Roxana S.
Very interesting results. I never had a clue. I will have to look up some of the words to see exactly what they are. I will keep researching everything about it. Thank you! And my dig Aura thanks you.
Response from My Pet SensitivityMar 29, 2024
Hi, I'm glad to hear that you found the results interesting, although some of the terms may require further research for clarity. It's important to fully understand the information provided so that you can make informed decisions about your health and your pet's health. If you have any questions or need assistance interpreting the results, please don't hesitate to reach out. We're here to help and support you through your research process. Kind regards, Customer Care Team
