Hi,
We're thrilled to hear that you found the results easy to interpret and that the information provided was helpful! Making our reports clear and understandable is a top priority for us, so it's great to know that you found them user-friendly.
If you have any further questions or need additional assistance interpreting the results or implementing dietary changes, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing us to help you on your health journey!
Kind regards,
Customer Care Team
SN
s n R.
I wasnt expecting results so quick…
I wasnt expecting results so quick after reading reviews and people saying it took longer and the 3-5 days is after it is recieved at the lab, i had sent my dogs sample and recieved his results within a week, brilliant service, hopefully now we can illiminate these and our dog will not have so many allergic reactions thank you so much
Response from My Pet SensitivityApr 19, 2024
Hi,
We're thrilled to hear that you received your dog's results so quickly and that you found our service to be brilliant! It's always our goal to provide timely and efficient service to our customers, so we're delighted that we could exceed your expectations in this regard.
Eliminating allergens from your dog's diet can indeed make a significant difference in reducing allergic reactions and improving their overall well-being.
We're grateful for the opportunity to assist you in this process, and if you have any further questions or need additional support, please don't hesitate to reach out. Thank you for trusting us with your dog's health!
Kind regards,
Customer Care Team
MA
M. A. B.
Great Tool
This was a great tool to help us verify what we thought a few of our dog’s sensitivities were. We are happy that we did this especially since it was so simple for our fur baby!
Response from My Pet SensitivityApr 19, 2024
Hi,
It's wonderful to hear that you found our service to be a great tool for verifying your dog's sensitivities! Pets are part of the family, and ensuring their health and well-being is important. We're delighted that the process was simple and convenient for your fur baby, making it easier for you to understand and address their sensitivities.
If you have any further questions or need assistance with your dog's dietary needs or health, please feel free to reach out. We're here to support you and your furry friend every step of the way. Thank you for choosing us to help care for your pet's health!
Kind regards,
Customer Care Team
JD
Joanna D.
Life saving information
very good insights, better than expected. My puppy experience anaphylactic shock, and nearly passed away, the vet informed me that the allergy blood test provided by the vet was only 20% accurate, however the information provided to me by the sensitivity test showed she is sensitive to horsefly, thus most likely bees and wasps stings, which caused the shock. She is also allergic to many pollens and grasses, which enabled me to start her on environmental herbal treatment which will help with the symptoms and reduce her anti histamine level, hopefully reducing the risk of another heartbreaking situation which we had to go through. Very informative, quick results, excellent customer service.
Response from My Pet SensitivityApr 18, 2024
Hi,
I'm truly sorry to hear about your puppy's anaphylactic shock experience, but I'm relieved to hear that the sensitivity test provided valuable insights that can help you better manage her health. Identifying her sensitivity to horseflies, bees, and wasps stings, as well as other allergens like pollens and grasses, is crucial for implementing the right preventive measures and treatments.
It's wonderful to hear that you found the results informative and that you received excellent customer service throughout the process.
If you have any further questions or need additional support, don't hesitate to reach out. Wishing your puppy a swift recovery and a healthier, happier future!
Kind regards,
Customer Care Team
ST
Sharon T.
Very easy to collect my dogs fur and…
Very easy to collect my dogs fur and post it. Received my results very quickly and will be using them to help his itching.
Response from My Pet SensitivityApr 18, 2024
Hi,
It's great to hear that the process of collecting your dog's fur sample and receiving the results was smooth and efficient. Using the results to address your dog's itching issues sounds like a proactive step towards improving their well-being.
If you need any further assistance or guidance with implementing the recommendations from the results, feel free to reach out!
Kind regards,
Customer Care Team
LS
Lisa S.
Tests
First specimen got lost in mail/transit. Second one got there and results were timely!
Response from My Pet SensitivityApr 18, 2024
Hi,
It's unfortunate that the first specimen got lost, but I'm glad to hear that the second one arrived successfully and that you received your results in a timely manner.
If you have any concerns or questions about the process, feel free to reach out and we'll be happy to help
Kind regards,
Customer Care Team
AM
Alice M.
5* - ACTUALLY HELPFUL RESULTS FOR A VERY POORLY DOG
We ordered a test for our dog who, for the past 2 years, has been to the vets every 2 to 3 months with stomach and stool issues. We have had blood tests with no significant results so weren't expecting much from this. I'm very happy to say that the results we received have made a lot of sense. We have been following an elimination diet from the results of this test and it's like we have a different dog! No trips to the vets and scans on his tummy, his stools have improved and he is no longer sick each night. I cannot recommend this enough. We were beginning to think there was nothing we could do for our pup as he was just so poorly with everything we tried, and after experimenting with different foods/diets (around 15 in 2 years!) we are now at a place where he is healthy and pain free. If you are having trouble with your doggy then this is the test for you. We've had allergy and blood tests that came back with no results, this has given us actual results which are proving to work for our boy!
Thank you mypetsensitivity!
Response from My Pet SensitivityApr 18, 2024
Hi,
It's heartwarming to hear that the test results have made such a positive difference in your dog's health and well-being! It sounds like you've been through a challenging time trying to find the right solution for your pup, and I'm glad to hear that this test provided the clarity you needed to make meaningful changes to his diet and ultimately improve his quality of life.
Thank you for sharing your experience, and I'm sure your testimonial will be helpful for others who may be facing similar struggles with their pets. If you ever need further assistance or advice, don't hesitate to reach out.
Kind regards,
Customer Care Team
PW
Pamela W.
THe ease of the website
THe ease of the website, the easy to understand way you compiled it all.
Response from My Pet SensitivityApr 17, 2024
Hi,
I'm glad to hear that you found the website easy to use and the information easy to understand. Providing a user-friendly experience and clear presentation of information is important for making the process as smooth as possible.
If you have any further feedback or questions, feel free to share!
Kind regards,
Customer Care Team
