My Pet SensitivityPet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Ruth S.
Easy process and really quick
Response from My Pet SensitivityApr 23, 2024
Hi, I'm glad to hear that you found the process easy and the service quick! Providing a smooth and efficient experience for our customers is one of our top priorities. If you have any questions or need further assistance, feel free to reach out. We're here to help! Kind regards, Customer Care Team
Mike D.
My dog is doing good after removing salmon from her diet.
Response from My Pet SensitivityApr 23, 2024
Hi, I'm glad to hear that your dog is doing well after removing salmon from her diet! Identifying and addressing food sensitivities can make a significant difference in a pet's health and well-being. If you need any further assistance or have any questions about managing your dog's diet, feel free to reach out. We're here to help! Kind regards, Customer Care Team
Mary J.
The report provided more information than expected. Very helpful in working out a plan for my boy Barney.
Response from My Pet SensitivityApr 23, 2024
Hi, I'm delighted to hear that the report provided more information than you expected and that it has been helpful in working out a plan for your boy Barney! Providing comprehensive and informative reports is important to us, and I'm glad that it has been beneficial for you in managing Barney's health and well-being. If you have any further questions or need assistance with implementing the plan or interpreting any aspects of the report, please don't hesitate to reach out. We're here to support you and Barney every step of the way! Kind regards, Customer Care Team
Pamela B.
I got results very quickly. Very interesting to see what my dog is sensitive too!
Response from My Pet SensitivityApr 23, 2024
Hi, I'm glad to hear that you received your dog's results quickly and found them interesting! Understanding your pet's sensitivities can be incredibly valuable for their health and well-being. If you have any questions about the results or need assistance interpreting them, please don't hesitate to reach out. We're here to help! Kind regards, Customer Care Team
Hollie B.
My first sample was lost in the mail (thanks USPS!) and the customer service from My Pet Sensitivity was exceptional! They were quick to respond to my email and had me send a second sample, flagging it priority to move it to the top of their list. When it arrived their customer service rep emailed me personally to confirm it was there, and I received my report within just a couple of days. It was very refreshing to encounter a company with such good communication and follow-through! Thank-you!!!
Response from My Pet SensitivityApr 19, 2024
Hi, We're truly sorry to hear about the initial issue with the lost sample, but we're thrilled that our customer service team was able to assist you promptly and effectively! Providing exceptional customer service is one of our top priorities, and we're glad that we could resolve the situation for you quickly. Ensuring clear communication and follow-through is essential to us, so we're delighted that you found our efforts to be refreshing. We appreciate your kind words and want to thank you for your patience and understanding throughout the process. Kind regards, Customer Care Team
Richard F.
Simple and straightforward to undertake and send off - very comprehensive results were back in 3 days.
Response from My Pet SensitivityApr 19, 2024
Hi, It's fantastic to hear that you found the process of undertaking and sending off the test to be simple and straightforward! We aim to make the testing process as easy as possible for our customers, and we're glad that it met your expectations. If you have any further questions about your results or need additional assistance, please don't hesitate to reach out. We're here to help and support you every step of the way. Kind regards, Customer Care Team
Cat M.
When my cat's blood work came back completely normal I suspected the food I was feeding her was the source of her vomiting & diarrhea. Although the vet put her on a prescription novel protein & limited ingredient diet, I found that the 1st ingredient in the dry food was peas & 2nd ingredient in her wet food was flaxseed, & she is highly sensitive to both.There were other ingredients she was moderately sensitive to.This helped me search out food that would not cause her GI distress & I was able to find an alternative.I haven't received my food order yet, but I am looking forward to having a happier, healthier cat.Your information has been extremely helpful & I will be testing my other 2 cats also.Thank you!
Response from My Pet SensitivityApr 19, 2024
Hi, We're so glad to hear that our information has been helpful in identifying potential dietary triggers for your cat's gastrointestinal issues! It sounds like you've been very proactive in seeking out alternative food options that will better suit her needs. It's great that you were able to pinpoint specific ingredients that she's sensitive to and take steps to eliminate them from her diet. We understand how important it is to find the right food for your pets, and we're thrilled that our testing has been able to assist you in this process. We hope that the new food you've chosen will bring about positive changes and lead to a happier, healthier cat. Kind regards, Customer Care Team
Jill M.
Very thorough results. Received within a month.
Response from My Pet SensitivityApr 19, 2024
Hi, We're glad to hear that you found the results thorough and comprehensive! Providing detailed insights is important to us, and we're delighted that our report met your expectations in this regard. If you have any further questions or need additional support interpreting the results, please don't hesitate to reach out. We're here to help! Kind regards, Customer Care Team
