My Pet SensitivityPet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Michelle
Excellent and prompt customer service
Response from My Pet SensitivityMay 14, 2024
Hi, Thank you for your kind words! We're delighted to hear that you found our customer service excellent and prompt. Providing top-notch support is a priority for us. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Kind regards, Customer Care Team
Carissa B.
I have a Newfoundland and a yorkie-poo. Both with terrible skin allergies. We have been battling them for years. I finally ordered the sensitivity test. Had results in 2 wks. I found out one dog is highly sensitive to chicken fat = in all dog food brands & the other - salmon oil which is the flavor we give him for sensitive skin & coat. Big changes to come hopefully!
Response from My Pet SensitivityMay 12, 2024
Hi, It's great to hear that you took the step to get the sensitivity test for your dogs and that you received results relatively quickly! Identifying specific triggers like chicken fat and salmon oil can be crucial in managing skin allergies, and making changes based on these insights could make a significant difference in your dogs' well-being. We hope that the adjustments you make based on the test results lead to improvements in your dogs' skin health and overall quality of life. If you have any questions or need further guidance as you implement these changes, please don't hesitate to reach out. We're here to support you and your furry companions every step of the way! Kind regards, Customer Care Team
Linda
Easy to use website and excellent service. detailed report was easy to understand.
Response from My Pet SensitivityMay 12, 2024
Hi, We're thrilled to hear that you found our website easy to use and that you received excellent service! Providing a detailed and understandable report is essential to us, so we're glad that you found it helpful. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Kind regards, Customer Care Team
Kristen D.
My 9 year old cat is a medical mystery. Every year in September, she gets very sick and ends up being rushed to the emergency vet. And the rest of the year, throws up much more than a healthy cat should. But when we take her to the vet, they have no answers. We’ve done blood work annually, ran urine and fecal tests, even got a DNA test to see if she was a carrier or at risk for any weird diseases and NOTHING. I stumbled upon this test and decided I had nothing to lose, so I gave it a try. I was in disbelief when I saw how many foods and environmental things my girl was sensitive to! And three things that she is sensitive to I was feeding her every single day without knowing. I immediately started researching other cat foods that do not contain the ingredients she is sensitive to. And while it was slim pickings, I found one! I’m working on getting her transitioned onto the new food and crossing my fingers this does the trick. My next step was going to be a $700 ultrasound if this test came back inconclusive, so this might be saving me a boatload of money if this fixes her vomiting issue. Take this as your sign to get this test done, especially if your cat is as bizarre as mine.
Response from My Pet SensitivityMay 12, 2024
Hi, Thank you so much for sharing your experience! It sounds like your cat has been through a lot, and it must have been incredibly frustrating not to find any answers despite all the tests you've done. We're so glad that our test was able to provide some valuable insights into your cat's sensitivities. It's amazing to hear that you discovered potential triggers for your cat's health issues through the test results. Changing her diet to eliminate those triggers could make a significant difference in her well-being. We're keeping our fingers crossed that this transition helps resolve her vomiting problems and brings her much-needed relief. Your story is a powerful reminder of the importance of exploring all avenues when it comes to understanding and addressing our pets' health issues. We're honoured to have played a part in your journey towards finding answers for your furry friend. If you ever have any further questions or need assistance along the way, please don't hesitate to reach out. We're here to support you and your cat every step of the way! Kind regards, Customer Care Team
Carrie S.
Easy and fast! Very informational.
Response from My Pet SensitivityMay 12, 2024
Hi, We're delighted to hear that you found the process easy, fast, and informative! Providing clear and comprehensive information is a top priority for us, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Kind regards, Customer Care Team
Wayne
Well you have put me on to the things that can and are bothering my little girl.It gave me insight so when I talk now I have backup to what I’m saying .This led me into better understanding with my new doggie Dr. and I’ve gotten the results I was looking for .Sorry for taking so long to respond but I was waiting for my appointment date to respond back to you.Thank you so very much for giving me something extra to stand on and get my little girl the help all these babies deserve.God bless you all
Response from My Pet SensitivityMay 12, 2024
Hi, Thank you so much for sharing your experience with us! We're incredibly grateful to have been able to provide you with the insights you needed to help your little girl. It's heartwarming to hear that our service has contributed to better understanding and communication with your dog's veterinarian, ultimately leading to the results you were hoping for. Your kind words mean a lot to us, and we're honoured to have played a part in your pet's well-being. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you and your furry friend every step of the way. Kind regards Customer Care Team
Karen
This was such a great experience from the start! It's so nice to have a place where we can find answers that are reliable and easy step by step procedure! Customer service is wonderful and emailed right back answering my question. Results were quick and accurate! I would recommend this company to any pet owner that is concerned about allergies and /or the environmental effects on their pet.
Response from My Pet SensitivityMay 10, 2024
Hi, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us from start to finish. Providing reliable answers and a seamless process for our customers is a top priority for us, and we're glad we could meet your expectations. We're also delighted to hear that you found our customer service wonderful and that your questions were promptly addressed. And of course, we're pleased that you found the results quick and accurate! Your recommendation means a lot to us, and we truly appreciate it. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you and your pet every step of the way! Kind regards Customer Care Team
Rebecca
Once my pets sample was received it only took 24 hrs to get the results. I am thankful to have identified the most significant food and environmental allergens for my rescue pup. Now to start the healing process.
Response from My Pet SensitivityMay 9, 2024
Hi, That's fantastic news! We're thrilled to hear that you received your pet's test results so quickly and that you were able to identify the most significant food and environmental allergens for your rescue pup. Understanding your pet's sensitivities is crucial for their well-being, and we're glad our service could provide you with valuable insights to start the healing process. If you have any questions or need further guidance as you embark on this journey, please don't hesitate to reach out. We're here to support you and your furry friend every step of the way. Wishing your pup a speedy recovery and a future filled with good health and happiness! Kind regards, Customer Care Team
