My Pet SensitivityPet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Kathleen S.
Fast turnaround
Response from My Pet SensitivityJul 30, 2024
Hi, Thank you for your feedback! We're delighted to hear that you were pleased with the fast turnaround and the detailed, well-explained report. If you need any further assistance or have more questions, please feel free to reach out. We’re here to help! Kind regards Customer Care Team
Mary S.
Very quick and easy. Gave me some answers and is helpful in picking new food brand for Bella.
Response from My Pet SensitivityJul 24, 2024
Hi, Thank you for your feedback! We’re delighted to hear that you found the process quick and easy and that the results provided helpful insights for choosing a new food brand for Bella. If you have any more questions or need further assistance, please feel free to reach out. We're here to support you! Kind regards, Customer Care Team
Lynda J.
Our Husky had unknown allergies/sensitivities that was making him miserable. This test helped us figure out what was giving him severe skin issues. Now he's getting better. Will recommend to everyone!
Response from My Pet SensitivityJul 24, 2024
Hi, Thank you for sharing your experience! We’re so glad to hear that the test helped identify the allergens affecting your Husky and that he’s now on the road to recovery. It’s wonderful to know that you’re seeing positive results and planning to recommend our service. If you have any further questions or need additional support, please feel free to reach out. We're here to help! Kind regards, Customer Care Team
JD
The process was easy and communication is key.
Response from My Pet SensitivityJul 22, 2024
Hi, Thank you for your feedback! We're pleased to hear that you found the process easy and appreciated our communication. Ensuring a smooth and clear experience for our customers is very important to us. If you have any further questions or need assistance, please don't hesitate to reach out. Kind regards, Customer Care Team
Frances L.
FAst- GREAT test!!!!!
Response from My Pet SensitivityJul 22, 2024
Hi, Thank you for your enthusiastic feedback! We're thrilled to hear that you had a positive experience with our fast and great test. If you have any further questions or need assistance, please feel free to reach out. We're here to help! Kind regards, Customer Care Team
Cheryl A.
Very happy with the comprehensive report that I received, and this was emailed through within the 3-5 days from receiving the sample as stated. So generally very happy! It is worth noting though that there is no actual testing kit to wait for. This is what I’d initially expected and hadn’t realised until reading the order acknowledgment email a second time, that I simply needed to put the hair into a clean sealable bag and post myself. (Little disappointed that postage wasn’t prepaid- but sent 1st class and it was fine - I am based in the UK however). Am now currently checking all of my dog’s foodstuffs now for potential hidden allergy activators against the list.
Response from My Pet SensitivityJul 22, 2024
Hi, Thank you for your positive feedback! We're delighted to hear that you were happy with the comprehensive report and the prompt delivery. We appreciate your understanding regarding the testing process and apologize for any confusion about the lack of a physical testing kit. Your suggestion about prepaid postage is noted and will be considered for future improvements to our service. It's great to know that you are taking proactive steps to check your dog's foodstuffs for potential allergens. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you and your pet's wellness journey. Kind regards, Customer Care Team
Bradley C.
Very pleased with the results it’ll help me to decide dog food going forward have had issues with sensitive stomach now that I have an idea what could be causing it I can correct it I got the bigger test to check outside factors definitely recommend going with more expensive test it’s worth it and remember this is sensitivity test not allergies test
Response from My Pet SensitivityJul 22, 2024
Hi, I'm glad to hear that the results are helping you make informed decisions about your dog's food and health. Opting for the more comprehensive test can definitely provide a fuller picture. If you need any more assistance or have questions about your results, feel free to reach out! Kind regards, Customer Care Team
Larissa Luther R.
Knowing how to help my pet without spending a fortune
Response from My Pet SensitivityJul 22, 2024
Hi, It’s great that you were able to get helpful information about your pet’s health without breaking the bank. If you have any more questions or need advice on how to use the results effectively, feel free to ask! Kind regards, Customer Care Team
