My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityMay 22, 2024

Hi, I'm sorry to hear about the delay in receiving your results and the lack of response to your clarification inquiries. We are highly responsive to emails, so I am sorry to hear yours slipped through the net. However, I'm glad to hear that despite the challenges, the sensitivity test was helpful for your pet Rye. It's great to know that cutting down on certain foods as recommended has resulted in him eating better and itching less. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help ensure the best for you and your pet! Kind regards, Customer Care Team

Response from My Pet SensitivityMay 14, 2024

Hi, It sounds like you had specific expectations for the intolerance test and didn't quite get the detailed insights you were hoping for. If you have any further questions or concerns, feel free to share, and we'll do my best to help you in any way we can and to try and make this more of a valuable experience for you. Thank you Customer Care Team

Response from My Pet SensitivityMay 9, 2024

Hi, I'm sorry to hear about your disappointment with the time it took to receive your test results. Your feedback is invaluable to us, and we'll take it into consideration as we continue to enhance our processes and services. If there's anything specific you'd like to discuss or if there are ways we can assist you further, please don't hesitate to reach out. We're here to support you and your furry companions in any way we can. Kind regards, Customer Care Team

Response from My Pet SensitivityApr 28, 2024

Hi, It's understandable to feel uncertain about the results, especially if there are items listed that seem unlikely for your dog to have been exposed to. If you have any doubts or questions about the results, please reach out to our team directly and we will be happy to help you. Kind regards, Customer Care Team

Response from My Pet SensitivityApr 25, 2024

Hi, I'm sorry to hear that the results didn't meet your expectations. If you need more specific guidance please feel free to reach out to our team directly and we will be happy to help you Kind regards, Customer Care Team

Response from My Pet SensitivityApr 24, 2024

Hi, We're sorry to hear that you found the timeframe disappointing. We understand that waiting for results can be frustrating, especially when you're eager to receive them. We continually strive to improve our processes and reduce turnaround times while ensuring accurate and reliable results. Your feedback is valuable to us, and we appreciate your input. If there's anything else we can assist you with or if you have any further concerns, please feel free to let us know. We're here to help. Kind regards, Customer Care Team

Response from My Pet SensitivityApr 18, 2024

Hi, It's understandable to feel overwhelmed when interpreting complex results, especially when they contain unfamiliar terminology. I'm glad to hear that the results arrived quickly, but it's important that you feel confident in understanding them fully. If you have specific questions or need further clarification on any aspect of the report, don't hesitate to reach out and we'll be happy to go through them with you Kind regards Customer Care Team

Response from My Pet SensitivityApr 16, 2024

Hi, It sounds like you found the results overwhelming. If you have any questions or need assistance interpreting the results, feel free to reach out to our 24hr customer support team for clarification, we'll be happy to go through things with you Kind regards, Customer Care Team