My Pet SensitivityPet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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BB
Took about 2 weeks from the day I sent the sample in. Got the results. Easy to read and research.
Response from My Pet SensitivitySep 20, 2024
Hi, Thank you for your feedback! We’re glad to hear that you received your results in about two weeks and found them easy to read and research. If you have any further questions or need assistance, feel free to reach out. Kind regards, Customer Care Team
JM
We were struggling to figure out exactly what was bothering our Doodle, and the vet allergy testing was hundreds of dollars. We decided to start with a sensitivity test, and chose Pet Sensitivity because it combined both food and environmental impact into one. They also include many common vitamins and metals. It gave us a great understanding of his underlying sensitivities and we were able to make adjustments to his diet quickly that worked!
Response from My Pet SensitivitySep 19, 2024
Hi, Thank you for your wonderful review! We’re thrilled to hear that our sensitivity test provided valuable insights into your Doodle’s sensitivities and helped you make effective adjustments to his diet. It’s great to know that the combination of food, environmental impacts, and additional information on vitamins and metals was beneficial. If you have any further questions or need assistance, we’re here to help. Kind regards, Customer Care Team
Skylar J.
The only thing I do not like is that you have to mail everything in yourself & hope it gets there. They do notify you when they receive it which is awesome. Other than that pretty awesome service. Had the results back the day after they received the specimen.
Response from My Pet SensitivitySep 19, 2024
Hi, Thank you for your feedback! We’re glad to hear that you had a positive experience with our service and that you received your results quickly. We understand that mailing in the sample can be a concern, and we’re pleased to know that our notification system helped ease that process. If you have any other suggestions or need further assistance, feel free to reach out. Kind regards, Customer Care Team
Jule
Very impressed with a very detailed report.
Response from My Pet SensitivitySep 19, 2024
Hi, Thank you for your feedback! We’re delighted to hear that you were impressed with the detail in the report. If you have any questions or need further assistance with the information provided, feel free to reach out. Kind regards, Customer Care Team
Carrie K.
Results were fast and their customer service was very responsive. A lot of good, useful information provided.
Response from My Pet SensitivitySep 19, 2024
Hi, Thank you for your positive feedback! We’re pleased to hear that you found the results fast and our customer service responsive. It’s great to know that the information provided was useful to you. If you have any more questions or need further assistance, we’re here to help. Kind regards, Customer Care Team
Kate B.
I had a question about sending and receiving my samples. They responded right away and communicated very thoroughly. The report was 30 pages so be prepared to learn a lot! I would recommend to anyone who is having yeast infections in your dogs ears.
Response from My Pet SensitivitySep 19, 2024
Hi, Thank you for your review! We’re glad to hear that our team provided thorough and prompt communication. It’s great to know that you found the detailed report informative and useful. We appreciate your recommendation for those dealing with similar issues, and we’re here to assist with any further questions you might have. Kind regards, Customer Care Team
Elizabeth
I sent a message inquiring about my samples and Holly responded so quickly and thoroughly. She explained how the samples go to a fulfillment center first and what I can expect. I appreciated her fast response and explanation. Thanks Holly!!
Response from My Pet SensitivitySep 19, 2024
Hi, Thank you for your feedback! We’re thrilled to hear that Holly provided a quick and thorough response to your inquiry. We’ll be sure to pass along your thanks to her. If you have any more questions or need further assistance, we’re here to help. Kind regards, Customer Care Team
Sharon Ann F.
My puppy GSD has had loose stools since we’ve had her and was told she was allergic to chicken like most puppies , so I have avoided chicken and was happy to know she didn’t have any sensitivity towards chicken , so I just bought her a supplement and it’s helped
Response from My Pet SensitivitySep 18, 2024
Hi, We’re glad to hear that the results confirmed your puppy’s lack of sensitivity to chicken and that the supplement has been helpful for her loose stools. If you need any further assistance or have more questions, feel free to reach out. Kind regards, Customer Care Team
