It actually surprised me how detailed the results were.
I'm very happy with the results received.
The emails I sent had replies within one day. Very friendly but professional.
Response from My Pet SensitivitySep 20, 2024
Hi,
Thank you for your wonderful feedback! We’re thrilled to hear that you were pleasantly surprised by the detail of the results and that you had a positive experience with our customer service team. If you have any more questions or need further assistance, don’t hesitate to reach out.
Kind regards,
Customer Care Team
MA
Mark and Kelly R.
Now I know!
Test results gave me the opportunity to locate and understand my cats sensitivity to things in her environment and diet.
Response from My Pet SensitivitySep 20, 2024
Hi,
Thank you for your feedback! We’re glad to hear that the test results helped you understand your cat's sensitivities better. Gaining this insight can be invaluable in creating a healthier environment and diet for her. If you have any further questions or need assistance, feel free to reach out.
Kind regards,
Customer Care Team
HM
Heidi M.
Review
It’s important to me to know what my pet is sensitive to.
Response from My Pet SensitivitySep 20, 2024
Hi,
Thank you for your feedback! We completely understand how important it is to know your pet's sensitivities. This knowledge can help you make informed decisions about their diet and environment, ensuring they stay healthy and happy. If you have any further questions or need assistance, feel free to reach out.
Kind regards,
Customer Care Team
JP
Joseph P.
Good info for my pet
My dog had severe allergies to multiple things. It brings me comfort knowing what she is allergic to.
Response from My Pet SensitivitySep 20, 2024
Hi,
Thank you for sharing your experience! We’re glad to hear that knowing your dog's allergies has brought you comfort and clarity. Understanding her sensitivities can make a significant difference in managing her health and well-being. If you have any questions or need further assistance, please don’t hesitate to reach out.
Kind regards,
Customer Care Team
MS
Mrs Sylvia L.
Since receiving the test and doing a…
Since receiving and reviewing the test last month, I've had more time to see its results.
This test was invaluable to us both. As crucial as the food was to his improvement, we avoided areas he was sensitive to, places we'd walked for five years. He must have been overloaded; too many things hit him at once.
Where before he managed, this year was dreadful for fleas—something he never had. He became paranoid and didn't want to walk when something flew by him. A horsefly has bitten me, and it's painful. Poor Eddy was covered with horsefly bites.
But since reviewing where we walk and using natural washes to deter the blasted things, Eddy no longer gets bitten by horse flies (nasty things).
So what had changed?
While I've advocated a raw diet for all my dogs, I prepared them myself. Then, in June 2024, I had a rescue dog and bought ready-made raw meals (top-grade and expensive).
However, these test results made me realise that even organic raw food contains the ingredients he was sensitive to. I was staggered when I took a magnifying glass and read the added (non-organic) ingredients.
How anyone can call something organic with added junk is beyond me.
In the four months I had the rescue, Skye, my older dog Eddy started to show signs of the sensitivity he had as a puppy. I finally found a company that was as close as my meals (a bit more expensive) but worth the money in the long run as it has none of the ingredients Eddy is sensitive to.
I also found an area to walk on private land where he avoided almost everything he was sensitive to. Horses being one. In truth, he'd be better near the seaside, but that's impossible.
This simple test was life-changing for him and me after fruitless help from the vet, which was a traumatic day for Eddy and an expensive outlay.
As I took a traumatised Eddy home that day, I said, "Enough." I promised him I'd resolve this issue, and he would return to his energetic self.
That day, I looked at sensitive tests and found you. I hesitated, but not for long, when I received a message from you, a gentle reminder that I needed.
Eddy is now 99.9% back to his happy, energetic self. His nasty sores are healing. And what of me? I'm relieved, as I honestly thought I would lose Eddy; he had become so ill. So, thank you from the bottom of my heart.
Response from My Pet SensitivitySep 20, 2024
Hi,
Thank you for sharing your heartfelt experience with us! We’re truly moved to hear how the test made such a significant difference for Eddy and helped you uncover the sensitivities that were impacting his health. It’s inspiring to know that your efforts to adapt his diet and environment have led to such positive changes.
We’re so glad to hear that Eddy is now nearly back to his energetic self and that you found a solution that works for both of you. Your determination to support him is commendable, and we appreciate you trusting us on this journey. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out.
Kind regards,
Customer Care Team
RY
Rita Y.
The speed of which my results came…
The speed of which my results came back, well explained, 32 pages a lot could be put together so if you print if off it’s quicker and not using extra paper and ink, my experience was very good, it told me of some highly sensitive things my little girl had like cheese which she loves, lots of other things too, things like beef which I had no idea of her being sensitive to, I’m trying a different diet but up to now haven’t seen anything happening, so it’s still trial and error but only bin 2 weeks , so I live in hope
Response from My Pet SensitivitySep 20, 2024
Hi,
Thank you for your feedback! We’re glad to hear that you received your results quickly and found them well explained. We appreciate your suggestion about consolidating the report to save paper. It’s great that the test highlighted some sensitivities you weren’t aware of, and we understand that adjusting your girl’s diet can take time. We wish you the best of luck on this journey, and if you have any questions or need further support, feel free to reach out.
Kind regards,
Customer Care Team
KL
Katie L.
Kitty sickness cured
I was sceptical about an online test being trustworthy but we were willing to try anything as our vet could not get to the bottom of why our cat was always vomiting.
So we sent our cat's fur sample away and within a couple of days had our results available.
It listed all the things that Benny appeared to have an intolerance of and we thought that surely this wouldn't be right as there were so many unfortunately. However we decided to give it a try trusting the results and wow...
Benny is rarely sick now (only if she manages to sneak something she's intolerant of or if she has a hairball). She's gained weight healthily and now has a lovely shiny and smooth coat.
I would 100% recommend having your pets' sensitivities checked as I reckon this test is very accurate!
Response from My Pet SensitivitySep 20, 2024
Hi,
Thank you for your amazing review! We’re thrilled to hear that the test helped identify Benny’s intolerances and has made such a positive difference in her health. It’s wonderful to know she’s rarely sick now and has a shiny coat! Your recommendation means a lot to us, and we’re here to support you and Benny anytime. If you have any further questions or need assistance, don’t hesitate to reach out.
Kind regards,
Customer Care Team
SA
Sean A.
Great
Well well well, shocked really but it really helped. My wee boy suffered from skin allergies. This test certainly helped find out what was causing, triggering it, so yes well worth it.
Response from My Pet SensitivitySep 20, 2024
Hi,
Thank you for sharing your experience! We’re thrilled to hear that the test was able to help identify the triggers for your pet’s skin allergies. It’s wonderful to know that it made a positive impact. If you have any further questions or need assistance, we’re here to help.
Kind regards,
Customer Care Team