MypetsReviews of mypets.gift

Horrible quality! This business should be put out of business. The pictures “engraved” on the necklace pendants are actually just printed on. They are so “smudged” looking you can barely tell what it is of. The keychain is actually engraved, but it looks like a blob. You cannot even tell what it is. Upon reading the return policy too, they charge a 30% restocking fee and you pay for shipping... this is probably the only way this company makes money. It is a waste of money and time. Takes over a month to get your product. Never again will I use this company. Just horrible.

I'm so disappointed! The pendant I received is so tiny and the picture so faint I'd have to use magnifying glass to tell it was my dog. Feels like a ripoff and an awful way to honor and memorialize my decreased pet.

It was OK, for this type of product. My mom ordered way before Christmas so it would arrive on time, but it came after the new year :( It looks exactly like my dog, though, and the inscription reads, "My lizzy girl!" Adorable! The loop on the pendant is too small, though, so we will have to get it fitted. Tanks, Mom!

Took 3 months to get here!! Once I did receive it the quality was awful. If I didn't know it was supposed to be my dog I never would have guessed. Don't waste your money.

I received this and the pendent is nice but much smaller than I thought it would be and very thin, more of a charm for a bracelet than a pendent for a necklace, would have been nice if bigger and better quality so I am disappointed in that, also I asked for and payed for the longest chain and only received the 18 inch long chain and it is of VERY poor quality, the charm is not on the chain and you have to pull a link apart off the chain to get the charm on it which any good chain should not be able to do as they are soldered. I will NOT recommend anyone else ordering these from MyPets - Sorry but they are not worth the money they cost - NOT an satisfied customer. (Thumbs Down) Jen Hryniuk NB., Canada

Absolutely the worsted company! It's been over a month since I ordered, nothing!!! But they took the money!! DO NOT ORDER FROM THESE PEOPLE!!

Horrible. I had no clue the seller was from China but I ordered my mom a personalized bracelet of our beloved 19 year old cat who passed away at 19 years old. I ordered this WAY in advance so I knew I would get it for Christmas even though it was coming from China. Fast forward a week before Christmas..I emailed them and a few days before Christmas they said, "It's on it's way." Great. Fast forward after the New Year and I kindly write that since I did not get this Christmas gift before Christmas I no longer need it (my mom lives 1,000 miles from me), can I please get a refund. Two days later, "It's on it's way." Me.."That's nice, but I needed it for Christmas. I ordered it a month and a half before Christmas. It is now 12 days AFTER the New Year. Please refund me my money or I need to dispute this with my bank." That night, their response, "It is on it's way. It's not our fault that Holiday mail is slow. We will not refund you your money. I hope you understand." Ridiculous! Called my bank and disputed the charge. WHY must I pay for an item I didn't get in time after ordering a month and a half before a Holiday?? Let alone an item I NEVER got? Very unprofessional. Do not order from Mypets. Also, when I did buy this item...they charged me an extra few dollars or so then what I paid. I did not like this.

It takes a long time to receive what you order , however they do an excellent job and capture every detail including facial expressions ! If you don’t mind waiting for a quality job I highly recommend !