MypetsReviews of mypets.gift

DO NOT BUY FROM THIS COMPANY!!!! I was sent out a blob of cheap metal with what looks like a thumb print on it, they offered to remake the ring if I paid another $15. Customer service is absolutely shocking, they accept no responsibility and after I wrote my opinion on Facebook they blocked me. Scammers!!! Obviously the positive feedback on here is set up! The only reason I'm giving 1 star is because negative stars aren't an option!!!

My dad asked what I wanted for my birthday and so I said I want a necklace of my dog from mypet.com so he ordered it and I picked the picture out. I waited 12 days. And when I got it it was a thin pice of metal and the picture was barely engraved they edited the picture a BUNCH my dog didn’t look happy and the eyes were so creepy they didn’t even engraved the eye all the way so there was just a weird dot in the middle of her eye that was not on the picture! They cut out her tail and her tongue. And in the picture on the website on the model is a pretty ball chain when I got mine it was so ugly. I could keep going on about how bad the Quality Of the necklace was but I have other things to do. I just want people who are considering buying this knows how much faulty advertising they do. Me and my dad both agree that it was not worth $40 and I wouldn’t buy this if it was $5

Don’t buy from them. Never shipped my order. Never returned emails. Finally got PayPal involved and the finally shipped it about 2-3 months late. Finally got it, the image was so faint you could barely see it. Sent them a picture of it, they said it was an error and wanted me to pay another $15 (on a $30 order that originally had free shipping) to send me a new one. I had no idea if the new one would even be any better. So... stay away

This is horrible. The photos I sent were clear. They made everyone look like they had pig noses. The quality stinks for the price. And they don't refud. Stay away from this company.

Other than the etching not being as dark as I would have liked it to be. It came in a reasonable amount of time conciderably it came from China, and it is adorable. It will seem at first that the pendant won't fit. This is so if it falls off you won't lose the charm. You have to push it though the loop. Seems like a safety precaution, I lose everything and I like that they did that actually.

Key ring of my dog Patches arrived today and I cannot stop laughing, it's amazing. The detail is great. What a great gift to give to my dad for Father's Day. I can see loads of people have left negative reviews, but I am thrilled with my purchase!

Awful company. I have been emailing them since February over the terrible quality necklace they sent me. They offered to remake it on the condition I paid to return the original and also that I paid an additional 50% fee. Like I’d trust them after their original dreadful efforts! They offered an $8 refund which I refused then agreed to refund all of the $44 I paid in early April and I have still not seen my refund. Variously, they’ve claimed that they have refunded it to my Alipay account (I don’t have one), that they have sent it and to be patient, and that they refunded it on 5 March! All lies. I refuse to leave them alone as, while my money may be gone, at least I can spam them and publicise what an awful company they are. Recently, a new company selling the same gear called petsun.mobi has sprung up with the same contact email addresses as mypets.gift so if you see any adverts for that on social media, please publicise this review page and your experiences to stop them from doing this to more customers. So far as I can work out, the company is owned by someone called Yiting Lin who runs a variety of similar jewellery websites under names such as “the gift game necklace” “popular necklace” and “name necklace”. All the same sort of stuff - beware of all of them, as this lot are just scammers.

Don't deal with this company unless you want the absolutely worst customer service. I ordered an engraved keychain and they spelled the name wrong. I have the order they verified on line and the name was correct, they just screwed up. When error is obviously the companies fault they should fix anything (especially something as simple fix as this should of been). They have refused to send me a corrected item unless I pay for them to ship it to me. I literally have been fighting with them since November. They ultimately offered me an $8 refund, no idea how they came up with that amount, I finally agreed because I was just tired of their BS. Now 2 months later and I still don't even have that refund, I have only been told to be patient.