myotcstore.comReviews of myotcstore.com

Product came on time

The pricing! My order was meticulously packed, ensuring none of the packages were crushed or dented - that impressed me. My items were packed with care ... I'm certain I'll do the bulk of my toiletry shopping here.

Pricing and products.. awesome 👍🏻

Early delivery and product was exactly what was ordered.

On time delivery

Thank you for the good value and timely delivery, all around excellent service

Prices and quick delivery

I recently had a frustrating experience shopping on OTCStore.com. They advertise "free shipping on orders over $199 for items weighing under 20 pounds," but this is misleading and doesn't seem to be followed through in practice. I added 4 items to my cart, each ranging in price from $7 to $13, with weights between ½ pound to 2 pounds. As I went through the checkout process, I noticed that the shipping cost wasn't reflecting the free shipping offer. I thought maybe one of my items was being calculated at a higher weight, so I adjusted the quantities, increasing the amounts of lighter items to double-check. To my surprise, the shipping cost still didn't change, and it became clear that OTCStore doesn't list the actual weight of items on their site, which makes it incredibly difficult to know how close you are to the 20-pound threshold for free shipping. To make matters worse, you have to repeatedly enter your shipping information just to see the shipping cost, which is both time-consuming and frustrating. I would have been totally fine with the $199 free shipping offer under 20 pounds if they actually adhered to it, but it feels like a bait-and-switch tactic. The lack of transparency about weights and the confusing shipping process made me feel misled, and I ultimately decided not to complete my purchase. I wouldn’t recommend this site unless they make their policies clearer and more consistent.