NuFACEReviews of mynuface.com

Things that I wish I knew before I bought this device… 1. The on off button will stop working after 1 year. 2. You will waste a lot of time in front of the mirror doing pointless massages. 3. These massages will not make any difference to your skin. The point is… I will definitely not re purchase and I do not recommend this device to anyone.

My wife bought a Nuface device from Currentbody approximately 2 years ago. Within a year it stopped working so Currentbody replaced it under the warranty. Fast forward 15 months and the replacement device has also stopped working. Currntbody and Nuface's response is that as the warranty period has expired there is nothing they will do. After reading previous posts on Trustpilot I have discovered the problem is the metal contact on the on/off switch. With Superglue and a piece of aluminium foil I have managed to cobble together a repair. This only goes to show that the design of the device is faulty and not fit for purpose. I have told this to Nuface but don't expect they will take any action as they obviously can sell enough of these devices and not worry about their customer base!!!

AVOID, AVOID - same issue with on/off button after 12 months.

Poor quality on/off button. This button has failed after 13 months. It started playing up about a month ago, making it tricky to turn on and off, now the button fails to turn it on at all, making it useless. I really liked doing microcurrent treatments at home and had seen great results with firmer smoother skin and improved facial contours. I first purchased a nuface mini in Jan 2020, and was so pleased with the results that I purchased the full size nuface with ELE attachment in Jan 2021. I will not be wasting any more money on nuface unless they bring out a model with a durable power button. For now I will take it apart and see if I can fix it myself. If it can’t be fixed I will be looking into other brands of home microcurrent devices.

The device stopped charging after approx. 1 year of not so active usage. I emailed the company's local customer support in the NL at info at mynuface.nl— no response at all. Extremely disappointing. I don't recommend using it — a 10-euro roller does it's job so much better (and cheaper, and safer). Guys at NuFACE (NL) - if you happen to read this review - please let me know if I can mail you the product back. Thanks, Ekaterina

Don't bother with this. Mine got broken after 1 year and 10 months. Lookfantastic UK has warranty for only 6 months and Nuface doesn't have a UK office. Also warranty is only for a year. What a service.

Il mio nuface mini è durato meno di 8 mesi, scarsissima qualità per un prezzo decisamente elevato... Inoltre per la sostituzione (che ho rifiutato) servono ulteriori 60Euro di spese doganali... Lasciate perdere questa marca, terribile.

I used NuFace mini and NuFace Fix. The durability of the devices is really low. The bad quality is visible right after you open the box. After 2 months use the devices stopped working as expected. The turn off and on button of NuFace Mini stopped working properly. And the Fix device stopped charging. I’m really disappointed from the quality of the devices I used.