MyMoparParts.comReviews of mymoparparts.com

Very slow to respond to emails and does not answer their phone. I sent 3 emails in 10 days did not receive a reply until today. Waited on hold 3 times for over 30 min each. Needs improvement on the customer service side

Purchase d a Part, I haven’t received yet/ they didn’t refund my Shipping price/ the are Liars, about Part has Shipped I wouldn’t Recommend this Company, a lot of Excuses/ do not want you to speak to a higher Superior, I’m Dissatisfied!

Sorry customer service. Buyer beware!

Absolutely horrible experience. Parts missing from order and will not do anything about it. On hold for 30 minutes to speak to someone and never got through. Go somewhere else. They are a rip off. They should have told me before i ordered. Total ripoff! Piece of garbage

I was easily able to navigate online, contact live customer support., and even speaking with store associates first time I called with accommodation in conversation about shipping and the items availability. Received my part day and a half later. I will utilize this Buisness for orders as much as I need to in the future.

Stupid me trusting a site, ordering a part before reading the reviews. Every review is 1 Star because you have to at least click the one star. So... I you like misery and being scammed, this is exactly the place for you. Luckily my scam was $28.00 not like some others that paid way more. Yes, I did try to contact them first thing in the morning, 7))AM, on hold for a while, sends you to voice mail of some guy that will never call you back. I'm just going to take my hit and move on.

Received my part and was overcharged on my credit card. Brought this to the attention of Dave in their parts department. He argued that the part cost more than he thought and charged me more due to that. They did not ask my permission to charge more, just sent the part and charged my card. Believe it or not, Dave told me that they are allowed to charge up to 15% more than they quote! These guys could take a lesson from other successful customer-centric online stores. They definitely need it.

I ordered a radiator cap for my durango. I ordered it the 14th of April and payed for over night shipping. Today is the 16th of April and I would like to know where my product is? And do I get credited back for the $34.31 that I payed for the over night? My order number is 13876?